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Waste Pro

4.4

About this business

Location details

5170 126th Avenue North, Clearwater, FL, 33760, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.43,001 reviews
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Jenifer C.'s profile image
Jenifer C. 
4 months ago

I would like someone to reach out to me and let me know how to speak with a manager before I contact a lawyer. My garbage has not been picked up in 5 days and day after day I call and am met with rude customer service and lies. I have been hung up, told there are no managers to speak to and told it is unreasonable to ask for that. My next call is to a lawyer as I am paying for a service I am not receiving. I have a camera on my garbage cans to prove that no pick ups are happening. 

Business response:

Jenifer- we have received your multiple reviews and email and will be sharing this information with the local Clearwater team to hopefully come to a resolution for you. - JK 

Jenifer C.'s profile image
Jenifer C. 
4 months ago

My garbage has not been picked up for a week and every day I call I am told another lie. I have been asking to speaking to a manager and have been denied. I have received rude customer service. I am asking a manager to reach out to me. 

Business response:

Jenifer- We have contacted the local management team on your behalf and they should be connecting with you regarding this issue. - JK 

Brenda Williams P.'s profile image
Brenda Williams P. 
4 months ago

Your employee walked past a NO TRESSPASSING SIGN and hung a flyer on my door that has a sign that states NO solicitations! You need to school your employees on what those signs mean, or the Police will be called on them! 

Business response:

Hi Brenda, Customer feedback is important to us at Waste Pro. Unfortunately, we require a bit more information to address this with the local team. Please email us at mktsm@wasteprousa.com with your service address and contact information. We look forward to hearing from you soon. -JK 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.4 star rating with 3,001 reviews. 

When is Waste Pro open?

Waste Pro is closed now. It will open tomorrow at 8:00 a.m.