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Waste Pro
- Hazardous Waste Disposal
- Clearwater, FL
About this business
Location details
5170 126th Avenue North, Clearwater, FL, 33760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
left on hold for 45 mins, filled out their contact us form on the website twice, and still no response. If this is how they normally conduct business for someone trying to start a service, I would not recommend this company.
Business response:
Hi Chris, we understand your frustration and require additional information. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Clearwater. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
First experience with waste pro and not impressed. Website having issues and was not able to set up online account despite many attempts. Called and they said website experiencing difficulties and was not given a solution. Told to try again later after already wasting a 1/2 hour just trying to pay my bill. I will be encouraging our city leaders to go back to in-house waste disposal.
Business response:
Hi Saleene, thank you for contacting Waste Pro in Clearwater! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
Can you give zero stars? We have called and asked to have yard waste removed fo 2 weeks. We bagged the small stuff and piled the larger stuff as asked. They picked up the bags and left everything else despite repeated calls. Save your money and use someone else!
Business response:
Hi Paul, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Clearwater. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
The customer service people at this location are the worst people we have ever dealt with. During our time of crisis after hurricane Milton they would not work with us on payments, they have taken advantage of us. We, up until today had been customers for 14 years. With the I don't care about you attitude of the people answering the phones, good riddance. It's to bad the drivers and collectors are associated with the office staff.
Business response:
Hi Paul, we appreciate the feedback on your service in Clearwater! Unfortunately, we need additional information to see about reviewing the calls and why there may have been an issue. We will share your concerns with our Customer experience team managers, and if there is an ongoing issue with your services please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you! _jk
I signed up for Trash and Recycle service in Oct 2025. Teh trash pickup has been very reliable. However, my recycle has been picked up only once on my scheduled Wednesday pick-up day. Every other week, except that one time, I have had to call and request that they make a special trip to get the recycling. Customer service is friendly, and responsive, but they cannot seem to resolve this ongoing issue. They tell me that their drivers are reporting that they have picked up my recycling while my bin sits full on the ... read more
Business response:
Hi John, thank you for contacting Waste Pro in Clearwater! We value your feedback and your business. Unfortunately, we need a bit more information to verify your location. Once that's provided, we can pull our surveillance footage from all of our vehicles and see why service has not been completed for your recycling pickups. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
2nd time this year needed customer service. 20 minutes or more on hold for call back.
Business response:
Please accept our apologies for the long wait times you experienced. Your concerns are noted. Can you share why you needed to contact us and we can have someone from the local management team reach out. You can email us at mktsm@wasteprousa.com - JK
dog killer do NOT but from them they provided no help in are suffering from what they caused they are nasty people who don’t deserve a dime and the guy has not been relocated or fired and at that charged with animal cruelty
Business response:
Brant - This is a very serious accusation. If you have details that you can share about what happened, please email us immediately at mktsm@wasteprousa.com, so we can investigate. - JK
The lid to my trash bin has separated from the hinges on top. It constantly is falling off - this is inconvenient and sometimes water gets inside causing a mess. I have called the answering service for Waste Pro multiple times - I have not received a call back. The operator simply says there is a ticket open. As a customer for over 10 years I would expect better service. I am still waiting for a solution Glenn Adams
Business response:
Hi Glenn, Customer feedback is important to us at Waste Pro. Unfortunately, we can't find you as a Waste Pro customer in Clearwater. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
I’ve been with waste pro for several years now and recently in the last few months, I’ve had nothing but issues I’ve called multiple times asking us to why they haven’t been picking up my trash properly. The only excuse I kept getting was that they have new people constantly using my route and they just don’t know when I asked the gentleman why they didn’t pick up my trash. They said they didn’t see the trash with the trash was obviously outside when I speak to customer service nobody offers any kind of assistance as far as ... read more
Business response:
Hi Liz, thank you for contacting Waste Pro in Clearwater! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.5 star rating with 3,496 reviews.
When is Waste Pro open?
Waste Pro is open now. It will close at 5:00 p.m.