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1405 Danielsville Rd, Athens, GA, 30601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service started out ok and has slowly diminished to nothing . Garbage not picked up . Called in Wednesday the lady in office assures you it will get picked up. Friday noon time comes trash still not picked up . Call in again. The driver is in the area he will get it today . 8pm trash still not picked up . Poor customer service.
Business response:
Hi Shane, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
First pick up and only half the job was completed. Recycle bin not emptied. Called for 2 days and no one ever answered, waited 20 minutes. left a message and email and have not heard back. This is not a good start.
Business response:
Hi Victoria, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
After being lied to by their representative, they failed to pick up the garbage on the first week.
Business response:
Hi Scott, thank you for bringing this to our attention. We cannot locate you in our database as a customer in Athens, and without any content in the review, we cannot assist you further. Please email us at mktsm@wasteprousa.com with your full-service address and contact information so we can investigate this further. We look forward to hearing from you. - JK
It’s been 2 weeks and they haven’t picked up my second trashcan. My bill is up to date. We got a new driver and he hasn’t picked it up for 2 weeks. I have called 3 times and been assured it would be picked up. I called at 1 PM today because no one came and was told someone would pick it up today. They still have not picked it up.
Business response:
Hi Abby, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
Unfortunately we have been trying to get a hold of you people via phone last week and no one answered. We are trying to find put our pick up date. For a new company it's not good customer service you're providing. Unfortunately once I find our pickup day? I will cancel your services and continue with white oak. I will eat the cancelation fee. Thank you guys for nothing
Business response:
Hi G., Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Athens. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
Waste Pro has a 4.2 star rating with 1,037 reviews.
Waste Pro is open now. It will close at 5:00 p.m.