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Waste Pro

4.2

About this business

Location details

1405 Danielsville Rd, Athens, GA, 30601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.21,037 reviews
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Shane s.'s profile image
Shane s. 
2 weeks ago

Service started out ok and has slowly diminished to nothing . Garbage not picked up . Called in Wednesday the lady in office assures you it will get picked up. Friday noon time comes trash still not picked up . Call in again. The driver is in the area he will get it today . 8pm trash still not picked up . Poor customer service.  

Business response:

Hi Shane, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK 

Victoria R.'s profile image
Victoria R. 
2 weeks ago

First pick up and only half the job was completed. Recycle bin not emptied. Called for 2 days and no one ever answered, waited 20 minutes. left a message and email and have not heard back. This is not a good start.  

Business response:

Hi Victoria, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK 

Scott H.'s profile image
Scott H. 
2 weeks ago

After being lied to by their representative, they failed to pick up the garbage on the first week. 

Business response:

Hi Scott, thank you for bringing this to our attention. We cannot locate you in our database as a customer in Athens, and without any content in the review, we cannot assist you further. Please email us at mktsm@wasteprousa.com with your full-service address and contact information so we can investigate this further. We look forward to hearing from you. - JK 

Abby C.'s profile image
Abby C. 
3 weeks ago

It’s been 2 weeks and they haven’t picked up my second  trashcan. My bill is up to date. We got a new driver and he hasn’t picked it up for 2 weeks. I have called 3 times and been assured it would be picked up. I called at 1 PM today because no one came and was told someone would pick it up today. They still have not picked it up.  

Business response:

Hi Abby, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK 

G. C.'s profile image
G. C. 
a month ago

Unfortunately we have been trying to get a hold of you people via phone last week and no one answered. We are trying to find put our pick up date. For a new company it's not good customer service you're providing. Unfortunately once I find our pickup day? I will cancel your services and continue with white oak. I will eat the cancelation fee. Thank you guys for nothing 

Business response:

Hi G., Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Athens. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.2 star rating with 1,037 reviews. 

When is Waste Pro open?

Waste Pro is open now. It will close at 5:00 p.m.