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Waste Pro
- Hazardous Waste Disposal
- Athens, GA
About this business
Location details
1405 Danielsville Rd, Athens, GA, 30601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Yes. It looks like I’m not the only one having trash not picked on a timely manner. My trash has been picked only once on time. I called today and Lisa confirmed my trash was going to be picked up and today and again on Wednesday. It was NOT picked up. I think I’m done. I’m don’t have time to keep calling and can’t keep leaving my trash bin filled it the brim outside. It’s like they just don’t care. Calling first thing in the morning.
Business response:
Hi Jennifer, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Athens. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
I was told my trash and recycling service would begin on 12/01/2025. I put my bins out on 12/10 and was supposed to be picked up on 12/11. They didn’t pick it up on Thursday or Friday. I called late Friday afternoon and was told there was a route schedule issue and it would be picked up on today 12/15. Guess what? My trash is still sitting there!!! I feel I am being lied to . Apparently whoever schedules the routes doesn’t know what they’re doing. Just notify the driver and surely they can see 2 waste pro bins and just empt... read more
Business response:
Hi Johnny, Customer feedback is important to us at Waste Pro. Unfortunately, we can't find you as a Waste Pro customer in Athens. To address service-related concerns, we need additional information from you. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
Have had this service since 1 November, 2025 and in that time Waste Pro has NEVER picked up our recycling on the scheduled day. Trash pick up, no problems. The recycling takes multiple phone calls and several days of waiting. This is a major failure.
Business response:
Hi Steven, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Athens. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
Worst company ever!
Business response:
Thank you for taking time to rate our company. However, to look into any issues that you are having, we need some more information. Can you email us your service address and what the problem is to mktsm@wasteprousa.com and we can try to investigate things for you. - JK
Dec 04- Today is Thursday Dec 04, and our bins are at the curb ready to be picked up tomorrow (Dec 05). But, the problem is that they been outside by the curb since last week. We took them out on Thursday Nov 27(Thanksgiving). And they still sitting outside full. This keeps happening so often its ridiculous. I talked to someone named (Amy) over the phone on Tues, Dec 02. She said they will send someone to clean up before the pick up date which is tomorrow Friday, Dec 05. It's Thursday again and bins are still in the curb. It... read more
Business response:
Hi Aimee, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Athens. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
Not a happy Customer. Trash has been picked up later and later and sometimes not until the next day. Today some of our trash was dumped on the road and had to clean it up before the animals got into it. For what we pay I would expect better service
Business response:
Hi Robert, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Athens. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
Service started out ok and has slowly diminished to nothing . Garbage not picked up . Called in Wednesday the lady in office assures you it will get picked up. Friday noon time comes trash still not picked up . Call in again. The driver is in the area he will get it today . 8pm trash still not picked up . Poor customer service.
Business response:
Hi Shane, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
First pick up and only half the job was completed. Recycle bin not emptied. Called for 2 days and no one ever answered, waited 20 minutes. left a message and email and have not heard back. This is not a good start.
Business response:
Hi Victoria, thank you for contacting Waste Pro in Athens! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
After being lied to by their representative, they failed to pick up the garbage on the first week.
Business response:
Hi Scott, thank you for bringing this to our attention. We cannot locate you in our database as a customer in Athens, and without any content in the review, we cannot assist you further. Please email us at mktsm@wasteprousa.com with your full-service address and contact information so we can investigate this further. We look forward to hearing from you. - JK
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.2 star rating with 1,034 reviews.
When is Waste Pro open?
Waste Pro is open now. It will close at 5:00 p.m.