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7921 15th Street East, Sarasota, FL, 34243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want our old garbage and recycle people back I have a two bins out there recycling bins and you only pick up one that's freaking ridiculous in our neighbor has to recycling bins out there and you only picked up one of theirs if I have five recycling bins out there you should take them all
Business response:
Lexy, Thank you for bringing this to our attention. We would be happy to assist you, please email us at wpcr@wasteprousa.com with your address. We look forward to hearing from you. LR
I've lived in the area for over 30 years and never had a problem with the yard waste pick ups and I continue to be extremely thankful for their service going above and beyond the call. Today I had many containers of branches leaves and bundled and single branches and they quickly picked them up without any hesitation and I'm extremely grateful for keeping our area looking great and no small part because of their contribution. Thank you for continued great service and great employee employees.
Business response:
Patrick, Your review is appreciated. We are glad to hear about your positive experience with our yard waste pick up service. Thank you for your kind words and continued support. LR
Many seniors in my community did not like the larger trash cans and sent them to me the property maintenance man to get them returned, 14 cans later now I have to figure out how to return these when they're associated with a distinct addresses with each can. After a little bit of explanation Riccardo Ramos came out to meet me the next day and said that he would take care of all of the cans for me. The following Monday, our regularly scheduled pick up day, a crew picked up the cans and turned what could've been a difficult ex... read more
Business response:
Patrick, Your feedback is incredibly valuable. We are glad we could assist you with the trash cans efficiently. Thank you for sharing your experience with us. LR
I am trying to understand why we are having an issue with yard waste pick up?? I have (12) 32-gallons can still at the road from Monday. Additionally All other residents still have their yard waste at the street. So it is not a random problem, somebody just plain forgot to pick-up on Magellan Drive on the golf course. I called the county, he tells me we have to wait until next Monday. I pay thousands in taxes, tis was an internal issue. Come pick this stuff up.!!!!!! Very upset, next stop City County to voice my opinion!!
Business response:
Good Afternoon John, I'm sorry to hear of the missed collection. Unfortunately, Waste Pro does not service your area. Please contact Manatee County Solid Waste at 941-792-8811 and they will be able to assist you. LR
The worst service, I have called many times for a schedule for a yard waste for pick up on Wednesdays only we have a special area for the dumpster lines painted on the dumpster and on the ground to line up the dumpster I have talked to customer service at least 30 times since they started here nothing gets done the way to take care of our needs. Waste Mgt in all the years I have been here at Lake Arrrowhead in Sarasota and that is 25 years. Waste pro is the worst.I have complained to Sarasota County Commissioners who hired t... read more
Business response:
Hi James, we appreciate the feedback on your service in Sarasota! Unfortunately, we need additional information to verify service and locate you as a customer. Please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you! - JK
Worse trash company out there. Only a driver on the truck no helper and won’t take anything not in a bin. God forbid you have extra boxes and trash at Christmas time. How am I supposed to rid of my extra garbage. Yeah I know the truck only has an arm and can’t pick up bags and boxes. Well the recycling was picked up first so I put the garbage bags in the blue bin clearly not recycling and clearly in line with the green bin but the driver is too stupid, lazy, ignorant, or all three but did he take it…. nope! Now I get to ho... read more
Business response:
Thank you, Matthew Matteo, for contacting us and sharing your experience. It appears your account is located in Sarasota County, where you are seeking assistance with waste collection, which is a different company. Per contract specifications, all items must be placed inside the county-provided carts. Please visit the Sarasota County website for details on set out guidelines: https://www.scgov.net/government/solid-waste/trash-and-recycling. - SM
Paid to have two twin mattresses pick up at our home to haul away. Never showed up on day they told us. Called next day and were told a driver closed our ticket. Then were asked to send pictures of mattresses to prove it. Did not believe us. Still sitting at curb 3 days later.
Business response:
Hi Bob, thank you for contacting Waste Pro in Sarasota! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number. Once we have that information, we can research the bulk pick up order and see how we can resolve this.- JK
Waste Pro has a 4.7 star rating with 1,247 reviews.
Waste Pro is closed now. It will open tomorrow at 8:00 a.m.