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Waste Pro

4.3

About this business

Location details

264 Commerce Lane, Midway, FL, 32343, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.31,783 reviews
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Larry D.'s profile image
Larry D. 
2 weeks ago

I will like to let everyone know what great service that was given to me by Mr. William when I called with concerns about my garage service. He was very professional and knowledgeable and made me feel valued as customer. I have never gotten this kind of service before now Thank you Mr. William for your Great Service 👍 They need more reps like you. Thank you for understanding my needs as customer. JOB WELL DONE 👏  

Business response:

Thank you, Larry, for recognizing our hard-working team in Midway. We appreciate the support and appreciate you being a Waste Pro customer. 

Kimberly W.'s profile image
Kimberly W. 
a month ago

Mineral Springs Seafood would like to thank Waste Pro for coming back and helping us with our business trash issues. Have a Happy Holiday. 

Business response:

Hi Kimberly, this is great news to hear! Thank you for leaving us a 5-star review in Midway. We always want to make our customer's day in the little things we do. We appreciate your support! 

James G.'s profile image
James G. 
4 weeks ago

We discontinued Waste pro services and were told 1 year ago that Waste Pro containers would be picked up . Of course people saw the containers not being used and put trash in them . We had to screw one lid down due to bears . Apparently today was the third call within the year . If Waste Pro doesn’t pick up , can I throw the containers in the dump ??  

Business response:

We have tried to locate your address but unfortunately, we can't. Please send us your service address so we can retrieve the container for you. You can email us at mktsm@wasteprousa.com. Thankyou. - JK 

Brody C.'s profile image
Brody C. 
2 months ago

Received a bill for $84 for an extra garbage can. I called to find out what the billing error was about. No error - the cost of an extra can in Wakulla County has gone up 2700% ! That's not a math error - from $3 to $84! Asked them to come get the extra can, we'll make due with one. We're paying hundreds of dollars a year for garbage pickup via taxes, and they've discontinued recycling pickup. I shudder to think what comes next! 

Business response:

Brody- Thank you for taking time out to share your thoughts. Waste Pro fees and costs are based on contractual agreements with the local municipality, Wakulla County. We will share your concern and have someone from the local team reach out and try to clarify and concerns. We appreciate you being a Waste Pro customer. - JK 

dianna s.'s profile image
dianna s. 
2 months ago

I have been living at this address since 2017,and solely responsible for all the bills since 2019 when my mother, the account holder, passed away. It never occurred to me to close the account and open a new one, because why? I've just been paying the bill with my debit card on time faithfully for 6 years. Today when I called to pay the ridiculously high bill, I said my name instead of my dead mother's and they REFUSED to let me pay the bill. I have been asked to supply the death certificate to prove my Mom is really dead. Th... read more

Business response:

Hi Dianna, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we just need a bit more information to verify which account we need to be reviewing for you, so if you could email us at mktsm@wasteprousa.com with the service address, and phone number; we’d love to resolve this. - Jk 

Yolanda Bryant -.'s profile image
Yolanda Bryant -. 
3 months ago

I have been calling and filing so many complaints about my tree limb at the curb. My limbs have been there for way over a month now. When you call you basically get the same crap from everyone. They will be there in two days or they will reach out to a supervisor well hell I’m still waiting on whoever Mr. Bruce is to call me back and that was 3weeks ago today. Leon county waste pro is slow and rude. Not trying to be rude or anything but if I load them tree limbs up on a truck and place them at there door I would be dead ass ... read more

Business response:

Hi Yolanda, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this, and schedule a pick up of your yard waste. - JK 

Fredrick J.'s profile image
Fredrick J. 
3 months ago

I have been filling many complaints for non- pick up of garbage as it is scheduled for every Tuesday. I have called several times to speak with a supervisor and has yet to speak one. I’m always switched over to the dispatcher. It is unfair to any customer that pay the bill timely and then to not have you garbage picked up weekly is unacceptable it seems that the company and or the employees can care less about the customers. This is very disappointing. I called and left a message today 9/15/25 and no one and I mean no one ha... read more

Business response:

Hi Fredrick, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.3 star rating with 1,783 reviews. 

When is Waste Pro open?

Waste Pro is closed now. It will open at 8:00 a.m.