Waste Pro

4.3

Waste Management Solutions
Midway, FL

About this business

Government Waste Management Solutions

Location details

264 Commerce Lane, Midway, FL, 32343, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 12:00 p.m.
Sun	Closed

4.31,775 reviews

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Brody C.

2 days ago

Received a bill for $84 for an extra garbage can. I called to find out what the billing error was about. No error - the cost of an extra can in Wakulla County has gone up 2700% ! That's not a math error - from $3 to $84! Asked them to come get the extra can, we'll make due with one. We're paying hundreds of dollars a year for garbage pickup via taxes, and they've discontinued recycling pickup. I shudder to think what comes next!

Business response:

Brody- Thank you for taking time out to share your thoughts. Waste Pro fees and costs are based on contractual agreements with the local municipality, Wakulla County. We will share your concern and have someone from the local team reach out and try to clarify and concerns. We appreciate you being a Waste Pro customer. - JK

dianna s.

3 weeks ago

I have been living at this address since 2017,and solely responsible for all the bills since 2019 when my mother, the account holder, passed away. It never occurred to me to close the account and open a new one, because why? I've just been paying the bill with my debit card on time faithfully for 6 years. Today when I called to pay the ridiculously high bill, I said my name instead of my dead mother's and they REFUSED to let me pay the bill. I have been asked to supply the death certificate to prove my Mom is really dead. Th... read more

Business response:

Hi Dianna, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we just need a bit more information to verify which account we need to be reviewing for you, so if you could email us at mktsm@wasteprousa.com with the service address, and phone number; we’d love to resolve this. - Jk

Yolanda Bryant -.

a month ago

I have been calling and filing so many complaints about my tree limb at the curb. My limbs have been there for way over a month now. When you call you basically get the same crap from everyone. They will be there in two days or they will reach out to a supervisor well hell I’m still waiting on whoever Mr. Bruce is to call me back and that was 3weeks ago today. Leon county waste pro is slow and rude. Not trying to be rude or anything but if I load them tree limbs up on a truck and place them at there door I would be dead ass ... read more

Business response:

Hi Yolanda, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this, and schedule a pick up of your yard waste. - JK

Fredrick J.

a month ago

I have been filling many complaints for non- pick up of garbage as it is scheduled for every Tuesday. I have called several times to speak with a supervisor and has yet to speak one. I’m always switched over to the dispatcher. It is unfair to any customer that pay the bill timely and then to not have you garbage picked up weekly is unacceptable it seems that the company and or the employees can care less about the customers. This is very disappointing. I called and left a message today 9/15/25 and no one and I mean no one ha... read more

Business response:

Hi Fredrick, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK