Waste Pro

Molly Smith 

on Google

3 months ago

I have called multiple times to straighten out my account. I was double billed. I want to thank Deborah as she was so helpful and listened and investigated. She sent the bill to be corrected. She was so nice and kind. It took me several times to get to someone who would listen and understand. I am so thankful for her.. 

james christ 

on Google

2 months ago

I have called waste pro the last two weeks in a row about not picking up the recycling when they come. I am not sure what the problem is but we called after the first week of not emptying it. Evidently that did not resolve the issue, it happened again this week. I have asked for a discount on my service charge if they are not going to perform the contracted services I pay for and I encourage anyone being treated the same way to do so as well, you are entitled to a discount if they do not pick up you waste every week as they ... read more

James Jones 

on Google

a month ago

Worst company and employees I have even seen. They left a dumpster in front of my house in the road blocking my driveway. Called them on 7/23/2025 to report it but know one came to move it. Got video of the driver leaving it. Guess I'll posted it online for everyone to see how this company is. It's my mother's priority. 

Cheryl Shuler 

on Google

2 months ago

06/19/25 Usually, my service is great. However, WP went up $25.00 per quarter and I am not / cannot pay this. So, I received an invoice in May, then called and told them to cancel my service because I don't want to pay that much. It was a July - September invoice. I guess they were mad because I wanted to cancel so they cancelled me that day (May 2025). That was clearly not what I was calling about (corporate needs to listen to my phone call with their CS representative). Since the last week in May, Waste Pro has driven pas... read more

Kim Phinazee 

on Google

3 months ago

Update: did not receive call back - was told the office manager would call Monday AM.. still have a bin full of recycle. It has been 2 weeks with no recycle pickup. I have called the office 5 times this week. They say within 24 hours a truck will be there. Hmmm.. it’s been 8 days with no pickup. Ive requested to speak with a supervisor- no call back-office manager is NEVER AVAILABLE when I call. Very dissatisfied. Wish there was an alternative. My husband nor I are physically able to haul trash off ourselves. Do ... read more