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Waste Pro
- Waste Management Solutions
- Midway, FL
About this business
Location details
264 Commerce Lane, Midway, FL, 32343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I am very upset with the services of Waste Pro. The cost has increased and the pickup service has decreased. I have complained several times to a supervisor to only be told it's a new driver, well at this point he isn't a new hire anymore. We are leaning toward pulling away from Waste Pro and looking at alterative garbage disposal. Fredrick Johnson 10917 TS Green Rd. 32309
Business response:
Hi Fred, we understand your frustration and will be looking into this for you. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Midway. Thank you. - JK
Three weeks later and two phone calls and I still have yard waste (trimmings) by the road.
Business response:
Hi Jerry, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Midway. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK
This is the Worst garbage service. Have to always call for pickup. Just get my money every year for Nothing
Business response:
Hi Sonua, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Midway. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK
We discontinued Waste pro services and were told 1 year ago that Waste Pro containers would be picked up . Of course people saw the containers not being used and put trash in them . We had to screw one lid down due to bears . Apparently today was the third call within the year . If Waste Pro doesn’t pick up , can I throw the containers in the dump ??
Business response:
We have tried to locate your address but unfortunately, we can't. Please send us your service address so we can retrieve the container for you. You can email us at mktsm@wasteprousa.com. Thankyou. - JK
Received a bill for $84 for an extra garbage can. I called to find out what the billing error was about. No error - the cost of an extra can in Wakulla County has gone up 2700% ! That's not a math error - from $3 to $84! Asked them to come get the extra can, we'll make due with one. We're paying hundreds of dollars a year for garbage pickup via taxes, and they've discontinued recycling pickup. I shudder to think what comes next!
Business response:
Brody- Thank you for taking time out to share your thoughts. Waste Pro fees and costs are based on contractual agreements with the local municipality, Wakulla County. We will share your concern and have someone from the local team reach out and try to clarify and concerns. We appreciate you being a Waste Pro customer. - JK
I have been living at this address since 2017,and solely responsible for all the bills since 2019 when my mother, the account holder, passed away. It never occurred to me to close the account and open a new one, because why? I've just been paying the bill with my debit card on time faithfully for 6 years. Today when I called to pay the ridiculously high bill, I said my name instead of my dead mother's and they REFUSED to let me pay the bill. I have been asked to supply the death certificate to prove my Mom is really dead. Th... read more
Business response:
Hi Dianna, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we just need a bit more information to verify which account we need to be reviewing for you, so if you could email us at mktsm@wasteprousa.com with the service address, and phone number; we’d love to resolve this. - Jk
I have been calling and filing so many complaints about my tree limb at the curb. My limbs have been there for way over a month now. When you call you basically get the same crap from everyone. They will be there in two days or they will reach out to a supervisor well hell I’m still waiting on whoever Mr. Bruce is to call me back and that was 3weeks ago today. Leon county waste pro is slow and rude. Not trying to be rude or anything but if I load them tree limbs up on a truck and place them at there door I would be dead ass ... read more
Business response:
Hi Yolanda, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this, and schedule a pick up of your yard waste. - JK
I have been filling many complaints for non- pick up of garbage as it is scheduled for every Tuesday. I have called several times to speak with a supervisor and has yet to speak one. I’m always switched over to the dispatcher. It is unfair to any customer that pay the bill timely and then to not have you garbage picked up weekly is unacceptable it seems that the company and or the employees can care less about the customers. This is very disappointing. I called and left a message today 9/15/25 and no one and I mean no one ha... read more
Business response:
Hi Fredrick, thank you for contacting Waste Pro in Midway! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.3 star rating with 1,980 reviews.
When is Waste Pro open?
Waste Pro is open now. It will close at 5:00 p.m.