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Waste Pro - North Georgia Hauling

4.4

About this business

Location details

301 Harmony School Rd, Jasper, GA, 30143, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4305 reviews
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Linda W.'s profile image
Linda W. 
9 months ago

I think you have a great group of guys in the North Georgia area. They pick up rain or cold and they never leave trash on the ground. Also the customer service is great and very nice when you can to pay your bill for the first time. Thanks again for your service 

Business response:

Hi Linda, thank you for the 5-star review in Jasper and for sharing your story with us! We work hard to make sure each customer feels valued. We're always happy to help! 

Jan G.'s profile image
Jan G. 
9 months ago

This company is so awesome. They are very efficient and knowledgeable.  They explained fully the process and cost for the dumpster and the size. The drivers that came out to deliver the dumpster was Tony Holmes and Brian Hollifield and both were so friendly and courteous and placed the dumpster right where I needed. So impressed with this company and would recommend them to anyone needing a dumpster or any other services they provide. Hope you will give them a call. You want regret it. The office personnel is just as nice an... read more

Business response:

Thank you, Jan, for recognizing our hard-working team in Jasper. We appreciate the support and appreciate you being a Waste Pro customer. 

jordan o.'s profile image
jordan o. 
9 months ago

We swapped from republic services recently. Waste pro has been a breath of fresh air. Great people to deal with and great trash service! highly recommend!! 

Business response:

Hi Jordan, this is great news to hear! Thank you for leaving us a 5-star review in Jasper. We always want to make our customer's day in the little things we do. We appreciate your support! 

Eric T.'s profile image
Eric T. 
a month ago

Extremely Disappointing Service and Customer Support Our experience with Waste Pro has been absolutely unacceptable. Their website and customer service are among the worst I have dealt with in any service industry. Trying to contact an actual person is nearly impossible. The phone number does not provide a reasonable way to reach a representative, and after multiple, multiple attempts to contact the company by email, we have received no response. There appears to be virtually no accountability and no effective way for a payi... read more

Business response:

Eric, we sincerely apologize for the experience you described. We understand how frustrating it is to witness trash being scattered along the roadway and into residents’ yards, and we agree that debris resulting from collection should be addressed promptly. We also apologize for the difficulty you experienced trying to reach our customer service team and for not receiving a response to your emails. We have shared your concerns with the local management team for review, including the circumstances surrounding the debris and t... read more

Sydney B.'s profile image
Sydney B. 
2 months ago

I called to set up service on my lunch hour and Stacey answered. She made the process fast and easy and answered all my questions! 

Business response:

Sydney, we greatly appreciate your positive feedback! Thank you for choosing Waste Pro - North Georgia Hauling. LR 

Sydney B.'s profile image
Sydney B. 
2 months ago

I had questions about my billing. I called and Stacey answered all my questions. She was very patient walking me through step by step setting up my online account. Thank you so much! 

Business response:

Hi Sydney, we appreciate you taking the time to rate our services in Jasper. Your 5-star rating is greatly appreciated! 

Alexander S.'s profile image
Alexander S. 
2 months ago

Since Nov 2025 im use this company, dont have any problem till yesterday. They didn't take just 1 grass bag. When im signed up a contract they said not more than 3 dras bags. Explanation for my question why didn't take grass bag--we didn't take anything besides trash container. Great !!!! Nine months they pick up ,now no . You need payday extra!! Really.?? Didn't someone sand email or write a letter ?? Nothing. 

Business response:

Alexander, we're sorry for the frustration. We have located your account and will have the local management team reach out to you. Please feel free to email us at wpcr@wasteprousa.com. LR 

Amanda C.'s profile image
Amanda C. 
4 months ago

I was switched to Wastepro because Express waste was purchased by them. The first bill they sent me was for much more than the amount I have been paying with Express. Then, this past Wednesday they skipped to my house and didn’t pick up my trash. I called and couldn’t get a hold of anyone so I actually ended up calling Express and they answered the phone and got somebody to come out the next day to pick up the trash, they took the whole can but they didn’t bring a new can with their name on it. so I went the whole weekend wi... read more

Business response:

Amanda, thank you for bringing this to our attention. We sincerely apologize for the frustration you've experienced during the transition from Express Waste to our services. We would like to assist you as soon as possible. Please email us at wpcr@wasteprousa.com with your address. Thank you. LR 

Bernice F.'s profile image
Bernice F. 
4 months ago

I set up an account 2 weeks ago and paid up front for a can delivery that cost 30 dollars and the first three months service which all together totaled 84 dollars. I have not received my can as of today. I have had one trash pick up but am having to leave my trash on the ground. I have been on the phone several times with different people all who have assured me my can would be delivered that day. I'm not sure what is going on but I would like to get what I've already paid for in advance! 

Business response:

Bernice, thank you for bringing this to our attention. We apologize for the delayed container delivery. The local management team has confirmed that your container will be delivered today, Wednesday, 06/03/26. If should should need additional assistance, please feel free to reach out us at wpcr@wasteprousa.com. Thank you. LR 

Frequently asked questions about Waste Pro - North Georgia Hauling

How is Waste Pro - North Georgia Hauling rated?

Waste Pro - North Georgia Hauling has a 4.4 star rating with 305 reviews. 

When is Waste Pro - North Georgia Hauling open?

Waste Pro - North Georgia Hauling is closed now. It will open on Monday at 8:00 a.m.