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Waste Pro - North Georgia Hauling
- Waste Management Solutions
- Jasper, GA
About this business
Location details
301 Harmony School Rd, Jasper, GA, 30143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I set up an account 2 weeks ago and paid up front for a can delivery that cost 30 dollars and the first three months service which all together totaled 84 dollars. I have not received my can as of today. I have had one trash pick up but am having to leave my trash on the ground. I have been on the phone several times with different people all who have assured me my can would be delivered that day. I'm not sure what is going on but I would like to get what I've already paid for in advance!
Business response:
Bernice, thank you for bringing this to our attention. We apologize for the delayed container delivery. The local management team has confirmed that your container will be delivered today, Wednesday, 06/03/26. If should should need additional assistance, please feel free to reach out us at wpcr@wasteprousa.com. Thank you. LR
We have not had an issue with them until this May rolled around. They have been nothing but kind whenever I had to speak to someone. We have just started having issues with them, they have missed picking up on our trash days Thursdays, for 3 weeks in a row. I keep calling that they missed it, and keep being told they'll make it out to pick up that Friday but they have even missed 2/3 these service calls. At this point I am getting no help with the situation and they are leaving me in the dark about why this is happening. Now... read more
Business response:
Sadie, thank you for bringing this to our attention and we are sorry for the frustration. Thank you for recognizing the kindness of our customer service staff, we greatly appreciate that.We have located your account and see that you spoke to a representative on Friday, 05/22/26. Please be assured that the call was documented and is being investigated. Also, your review will be shared with the local management team for resolution. Please feel free to reach out to us directly at wpcr@wasteprousa.com. Thank you. LR
Horrible company impossible to get ahold of to even cancel their service .
Business response:
Hi Becky, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Jasper. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK
This company took over when they bought out a local company we had used for many years. Our previous company NEVER missed a pickup. A week before Christmas, the new company missed our Thursday pick up. I called and a gentleman assured me , after apologizing, that they would pick up our waste on Friday and to leave the can out as we did Thursday. Friday, at 2pm, I called to make sure as our can was full and we desperately needed it picked up so we could have can empty for Christmas waste. The gentlemen once again assured me ... read more
Business response:
Hi Tim Morton, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
Thank you Jimi for your quick response to my concern, As you earlier promised during your call this morning, Waste pro came to my house today to pick up my trash..
Business response:
We're ecstatic to hear about your positive experience with Waste Pro. Thank you for sharing your feedback!
I called your office twice on 13th October 2025 to complain about my trash that was not picked up last week Friday the 10th of October 2025. You customer service representative was so rude on the phone, she hang up the phone on me during my calls two times. Your customer representative told me that there was a car blocking my trash container which I know it was not true. I told her that I like to speak to a manager or supervisor but she declined my request. I will like to see a proofs from your pickup driver on the car that ... read more
Business response:
Hi Anthony, thank you for contacting Waste Pro in Jasper! We value your feedback and your business. We have pulled the video footage and indeed, there was a white sedan that was within the 3 foot area near your container. We are unable to collect with our automatic side load trucks when there are obstacles within 3 feet all the way around your containers, as we don't want to cause any damage. We have connected with our customer service team and will be addressing how your calls were handled, and hope to use this as a learn... read more
Issue was resolved. The guy explained it was misunderstanding. Had my bin delivered very satisfactory response
Business response:
We are absolutely thrilled to hear that the issue was resolved to your satisfaction. Thank you for sharing your experience with us.
This was such a scam. They came up selling there service a month n a half ago so I fell for it. Was supposed to receive a trash Bin at end of the month of course never received it. Called several times still nothing. Finally called n just asked for a refund
Business response:
Hi Wesley, thank you for contacting Waste Pro in Jasper! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
Frequently asked questions about Waste Pro - North Georgia Hauling
How is Waste Pro - North Georgia Hauling rated?
Waste Pro - North Georgia Hauling has a 4.4 star rating with 262 reviews.
When is Waste Pro - North Georgia Hauling open?
Waste Pro - North Georgia Hauling is closed now. It will open at 8:00 a.m.