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Water Specialties Group Inc
- Water Filtration
- Bensenville, IL
About this business
Water Specialties Group, Inc., a/k/a Engineering Specialties, was founded in 1994 and is a leader on solving challenging water problems for residential, commercial and industrial applications. We offer superior products and unparalleled expertise as we strive to base our efforts on integrity, scientific principles, and service after the sale. We take the approach that each water source will have unique water chemistry, and our recommendations are science-based and reflect an understanding of water chemistry and applicable, ... read more
Location details
245 William St, Bensenville, IL, 60106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
good quick repair... but service man came in with wet and dirty shoes tracking and when presented bill did not say what he did and what cost was....just asked me to sign
Business response:
Thank you for the kind review. We are sorry to hear about and apologize for the wet shoes and we will certainly make sure that never happens again. You can also contact our office and ask for Scott who would be glad to explain what service was performed in order to fix your softener.
I found this to be the perfect customer service experience! Joe was professional, friendly and informative. He quickly diagnosed my problem and immediately fixed it. Fortunatley it wasn't a big issue but rather a couple of small issues. He also carried in ten 40 bags of salt for me. He explained some features and showed me how to manually recharge the softener just in case it ever needs it. I HIGHLY recommend Water Specialties Group. this is how a service call should be done.
Joe was friendly, courteous and professional. He found the problem and repaired it immediately and at a very reasonable cost. I recommend this company and especially this repairman. Thank you.
They came quickly and gave a preliminary diagnosis of our problem, but wanted the water test results before confirming. Once confirmed, they had the perfect solution with cost-effective options. They installed the equipment and explained everything well. On top of that, they were nice people to work with.
Great customer service. The took the time to test our water to find out the right water treatment system for our home. The price was right, and with the courteous, professional service provided, we will recommend Water Specialties Group to our friends and family.
Excellent customer service. The pro arrived on time, went straight to work, and completed the task with confidence. Very well done.
Water Specialties was quick to get someone out to our house (within hours) when I called them, and they replaced our broken water heater with a new tankless one a few afternoons later. They were polite, prompt, and incredibly knowledgeable. I trusted Rory right away when he was able to show me literature and diagrams about everything he was going to do and tankless model options. He explained how they worked and helped me understand something I knew nothing about. His work is top notch, and our water heater is great! Would d... read more
I was able to schedule my appointment in a short time frame which was great. They called and gave me a 2 hour window of when they would be coming. They were here in that time frame. I have never had my water softener checked or serviced since it was installed so I really didn't know what to expect. They replaced injector, ran softener through a cycle and then checked my water to see that it was working.
Professional, friendly, and delivered high level of service and product. Would definitely recommend!!
Frequently asked questions about Water Specialties Group Inc
How is Water Specialties Group Inc rated?
Water Specialties Group Inc has a 4.9 star rating with 101 reviews.
When is Water Specialties Group Inc open?
Water Specialties Group Inc is open now. It will close at 6:00 p.m.