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Waterfall Resort Alaska
- Fishing
- Ketchikan, AK
About this business
Location details
Waterfall Resort Alaska., 320 Dock St, Ketchikan, AK, 99901, United States
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Business response:
Hi, Khalilah. Thank you so much for leaving us a stellar review! We're honored to have been able to share the beauty and excitement of Alaska together with some fun and comfort at our resort. We hope you'll join us again.
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Business response:
Hi, Important. We are sorry to hear that our service at the resort didn't meet your expectation. We have very high expectations to support the beauty and adventure that Alaska just naturally provides with our own exceptional service at Waterfall Resort Alaska. We would love the opportunity to improve. Please get in touch with us at (800) 544-5125!
⚠️ Important Notification: We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complet... read more
Business response:
Hi, Important. At Waterfall Resort Alaska, we aim to equal what Alaska gives in adventure and beauty with great service back at the resort. Is there anything we could do to better accomplish this? Please call us at (800) 544-5125!
We See There Are Posts And Page Rules That You Violate Page Detected to Have Repeated Violations To Keep Your Page Active And Following Guidelines We recommend that you follow the steps that have been mutually agreed upon View and submit your complaint here: https://www.facebook.com/jessicamessali/posts/917850506371034 Thank you for following the agreed guidelines and rules This report in order to help us understand and resolve the issue. You can further help us fix this problem by sending complete logs and diagnostics. Thi... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Important. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 544-5125 and we'd be happy to address your concerns. Thank you for taking time to let us know. Waterfall Resort Alaska
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Business response:
Thank you for your feedback, Koshia. Our goal with every guest is to match the beauty and adventure that Alaska naturally provides with our own great service. We'd love to hear how we could earn 5 stars from you. Please call us at (800) 544-5125 so we can continually improve. Thank you.
DO NOT work here I worked here last summer and got sick and had to fly to Ketchikan to the hositptal and then home for recovery. They let the employees take HALF of all my Belongings then took 3 months to mail me the half of belongings that weren’t stolen from me. They also lost all 50lbs of my fish somehow which I suspect they just let another employee take home.
Business response:
We appreciate your feedback, Lopez and would like to be able to improve and address your concerns. To discuss your experience further, please reach out to us at (800) 544-5125 or info@waterfallresort.com. We would love the opportunity to resolve any issues. Thank you.
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Business response:
Hi, Hernandez. We are sorry to hear that our service at the resort didn't meet your expectation. We have very high expectations to support the beauty and adventure that Alaska just naturally provides with our own exceptional service at Waterfall Resort Alaska. We would love the opportunity to improve. Please get in touch with us at (800) 544-5125!
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Business response:
Hi, Troubleshooting. Thanks for taking the time to share your positive experience. We truly appreciate it! Alaska provides the adventure and beauty. Here at the resort, we work hard to assure your experience was the best possible. We're happy to have had the opportunity to share it all with you, Troubleshooting .
Frequently asked questions about Waterfall Resort Alaska
How is Waterfall Resort Alaska rated?
Waterfall Resort Alaska has a 4.8 star rating with 841 reviews.
When is Waterfall Resort Alaska open?
Waterfall Resort Alaska is open now. It is open 24/7.