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Waterstone Mortgage Corporation
- Mortgage Lenders
- Keller, TX
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
8849 Davis Boulevard, Suite 300, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our family has worked with Cole and his team for multiple mortgages and refinances. They are personable and professional and the experience time and time again has been excellent. I would highly recommend them for your next mortgage or refi.
Business response:
We are so happy to hear that you have found continued success with Cole and his team. Finding a loan originator you can trust and that provides professional, friendly service is wonderful! We look forward to working with you in the years to come.
Cole and his team were amazing. In a extreme market situation they served our family with grace and poise through the entire lending process. Every member of his team was polite and helpful. So blessed to have been recommended to use Cole and happy to do the same in recommending him to others.
Business response:
We are so glad Cole was recommended to you. His extensive industry knowledge and the customer service he provides his customers, make him such an asset to the Waterstone Mortgage family. Thank you for taking the time to write this review, Dan. We look forward to working with you again in the future.
Cole, Karen and their team exceeded expectations at every turn. This refi was completely stress-free, and proceeded smoothly and actually quicker than we anticipated. Questions were addressed quickly and accurately and numbers were as promised and expected. A smooth closing made the whole process a dream. We recommend Waterstone highly, and without qualification! Thanks!!!
Business response:
Exceeding expectations and providing stellar customer service are always our top priorities, here at Waterstone Mortgage. We appreciate your recommendation and look forward to working with you again in the future.
Worked with Cole and his team on my refinancing only a year after using him for my first mortgage. Very quick and easy process and exactly what I needed. Thanks again
Business response:
Thank you for sharing the fantastic experience with us, James. We are happy to hear Cole continues to provide excellent service time and time again. Don't be a stranger!
We had such a fantastic experience working with Cole Holmes and his team at Waterstone Mortgage. He is extremely efficient and made the entire process very easy for us. I truly appreciate their proactive communication and rapid responses. I highly recommend Cole when buying or refinancing a home!
Business response:
Thank you for sharing your fantastic experience with us. An efficient and knowledgeable team makes the process smooth and easy. We appreciate your recommendation and look forward to working with you again in the future. Thanks again!
Cole Holmes team at Waterstone Mortgage is incredible. They are very knowledgeable and really care about your experience. I had a good rate (low 4%) already, but Cole was so diligently watching the market movement he was able to bring it down to upper 3.775%. They send helpful videos to simply explain whatever step in the process you are in. They are very communicative and will work with you via text as well. They’re an all around caring, well put together team of experts.
Business response:
Thank you for taking the time to write this raving review, Ezra. We agree, Cole and his team are incredible at helping their customers achieve their dream of home-ownership. It sounds like they provided you with superior customer service,throughout the loan process. We hope you are enjoying your new home, congratulations!
Cole was the best lender I’ve worked with. He provided many loan options for the home we were buying and guided us towards the best option for our needs. He was very professional and relational and that made me feel like he had our best interest in mind. He was quick with his responses and pushed to get us to close as quick as possible. He even showed up to our closing so we could meet him and answer any questions we had. He really went above and beyond in everything we asked. You will be my first choice for future home purc... read more
Business response:
Thank you for this review. When a you work with a loan originator, who has your best needs in mind, the loan process becomes a breeze. We're glad Cole went above and beyond to get you the best loan for your needs. We hope you are enjoying your new home, thanks again!
Diane Motz is phenomenal and made our first time home buying process a complete breeze. Extremely knowledgeable and helpful in every way possible. She was always quick to respond to any questions we had and made herself available to go over every step of the process when we were starting to look for a home. She worked very hard to get everything done within a short amount of time that we had and couldn’t have been happier. Diane has the most fantastic attitude and is such a delightful person.
Business response:
Thank you for taking the time to write this review, Samantha. We have to agree, Diane is phenomenal and a very knowledgeable loan originator. We're glad you had a great time working with Diane and hope you are enjoying your home. Don't be a stranger.
Cole Holmes and his team helped me close on my home in record time! Everything went smoothly from start to finish! I would recommend him and his team to anyone looking for a lender!
Business response:
Thank you for this 5-star review, John. A smooth, quick closing, is what we strive to provide all of our customers. We hope you are enjoying your new home. Thanks again!
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 668 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.