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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
8849 Davis Boulevard, Suite 300, Keller, TX, 76248, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Cole and Karen from Waterstone mortgage were professional and a pleasure to work with. My loans were processed efficiently and we closed quickly. It's nice to have a local provider too get things done smoothly.
We refinanced our home through Cole Holmes at Waterstone Mortgage and we’re pleasantly surprised at how painless it was! The entire team was professional, responsive, and friendly. They had automated a lot of the paperwork, which made the process simpler than when we refinanced in the past. They were flexible on timing and able to lock in our rate while we worked through some challenges with our existing mortgage. Overall it was a great experience, and I would highly recommend them.
Diane must be the Wonder Woman of finance! Due to issues from my end it was not smooth and easy to get financed but Diane was able to get me past Multiple obstacles. I doubt that a different lender would have been able to. I honestly believe that If I had a different lender I would not have been able to get my house.
This isn’t my wife and I’s first rodeo dealing with a lender but it most definitely was the best experience we’ve had with one! Cole kept us in the loop the entire time. We never had to ask a single question about where we were at in the process. He just constantly kept us updated. I can’t imagine a better experience at any other mortgage company so they got us for life!! Thanks Cole!
Business response:
Thank you for this glowing review, Chris, and the 5-stars. We agree, Cole always goes the extra mile. We're happy Cole and Waterstone Mortgage have earned your trust and we look forward to working with you again in the future for all your homebuying and refinance needs. Thanks again!
When I began my homebuying process I first got pre-approved by Veteran's United. Three days after we were supposed to close on my house they denied my loan for reasons I still cannot fathom. That is when I called Travis. Travis and his team efficiently collected all of my information, contacting me when necessary for anything further and got me approved on a loan with enough time for my wife and I to purchase our home. Travis was very helpful, polite, and a pleasure to work with throughout the approval process. I don't know ... read more
I have used Travis and his team many times and he is always responsive and knowledgeable. He takes initiative to communicate with my realtor and I and very aware of deadlines and needs.
It is without hesitation that I reccomend Cole Holmes and the Waterstone Team for making our home purchase experience a pleasant one. From the outset, he was dedicated to getting us the best rate possible, and the team guided us patiently to a successful close. I can think of no team more qualified than the Waterstone Team.
Business response:
We are thrilled your homebuying experience went so well, thanks to Cole and the Waterstone Mortgage team! We also appreciate you taking the time to write this review. We hope you are enjoying your new home and look forward to working with you in the future.
I was needing to purchase a property in Washington State and the people at Waterstone made it very easy. I had used Waterstone in 2018 to make a North Texas Purchase and it was just as easy to purchase out of state. We where able to close in 30 days
Business response:
Thank you for the 5-star rating and review, Bill! We're glad to hear you had a positive home loan experience with Travis and Waterstone Mortgage - for a second time! We look forward to serving your future home purchase and refinance needs! Don't be a stranger.
Cole and Karen are the best. They were extremely helpful throughout the ENTIRE process. Great at explaining things and breaking down the steps. Definitely recommend Cole!
Business response:
Thank you for taking the time to write this review, Jackie. Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
Waterstone Mortgage Corporation has a 5 star rating with 681 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.