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Waterstone Mortgage Corporation - Libertyville, IL

5.0
  • Mortgage Lenders
  • Libertyville, IL
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About this business

FinanceMortgage Lenders

Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Pewaukee, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject t... read more

Location details

1580 South Milwaukee Avenue, Suite 301, Libertyville, IL, 60048, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0673 reviews
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Geoff Michael's profile image
Geoff Michael 
23 hours ago

It was great to work with Joe and Kayla. Awesome communication throughout the entire process. Handled my refinance in a very timely manner. I would highly recommend Joe and his team for any mortgage need! 

Tony Terry's profile image
Tony Terry 
2 months ago

Joe Spisak is an absolute Boss! He went above and beyond to get me into my house when I needed it done! I had a few struggles with closing due to the sellers of the house not getting some repairs done in time and Joe was still able to get the closing lined up on time! He made the whole stressful process so comfortable and easy! I legitimately feel like he’s Family! We spoke on the phone about my military experience and his families military experience and he did everything in his power to help me out! Nothing but great thing... read more

Business response:

Thank you for sharing, Tony! We're thrilled to hear everything went so smoothly with your homebuying with the help of Joe and his team. We hope to work with you again in the future.  

Fahak's profile image
2 months ago

THANK YOU JOE !!!!! We had the pleasure of working with Joe and Kayla! Excellent customer service I haven't seen in a very long time. Joe goes above and beyond for his clients. He made this whole process looked so easy and within a month we were able to close on our house. We’ll be referring our friends and families to him for sure in the future. Again THANK YOU Joe and your team for help and making this a wonderful experience for us!!! 

Business response:

Thank you for the 5-star rating and review, Fahak! We are glad that Joe and his team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.  

Hakima touati's profile image
Hakima touati 
3 months ago

I want to say thank you for Joe and his team, for their hard work and their time assisting us with our first home purchase.Joe walked us through the process by providing all the details and explanations we need from application to closing. Everything was like expected. You’re the best. Thanks 

Business response:

Thank you for taking the time to write this review, Hakima! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Joe and his team.  

Diana M's profile image
Diana M 
5 months ago

Joe & Kayla are the best! They provided us with detail option plans for buying our home. They had our best interest in mind & were very patient with us. ❤️ 

Business response:

Thank you for taking the time to write this review, Diana! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.  

MARIA Hernandez's profile image
MARIA Hernandez 
6 months ago

Joe and Kayla, thank you for all your work and time you spent making my dream come true. I have been trying for years now, and this was my year. My son and I feel truly blessed and excited for this new venture. 

Business response:

Maria-Thank you for the kind review and for providing our team the ability to help you and your son. We enjoyed being of service to you. Know that we'll be in touch. Feel free to reach out anytime you have questions or needs. 

Ogee Muniz's profile image
Ogee Muniz 
6 months ago

Joe was referred to me by a friend. I was choosing between two lenders, one being a larger company. Joe was such a stand out to me, because he was so personable. He was patient with me as I had so many questions, and he took the time to make sure to explain what I should expect and need to know, until I was comfortable. He went above and beyond, proactively reaching out to me about pricing options and closing fees, giving me examples of what is and isn't reasonable, and that really made me feel like I wasn't just a number. I... read more

Business response:

Thank you for taking the time to write this review, Ogee! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.  

Mary's profile image
6 months ago

Joseph assisted us with our first home purchase. Being out of state we communicated via phone and email. Joseph kept us in the loop and explained each step along the way. We look forward to working with him again when the opportunity to refinance arises. 

Business response:

Thank you for sharing your wonderful experience with us, Mary! It sounds like Joseph was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Joseph has to his customers. We hope you are enjoying your new home. Thanks again.  

bullshooters3's profile image
bullshooters3 
7 months ago

Joe's team went above and beyond what I had expected. The team went out if there way to take of everything. Answered any questions I had and asked ones I didn't think about. Very Professional. Explained how raise my credit score to get better rates. They were great! 

Business response:

Thank you for taking the time to write this review, Bullshooters! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Joe and his team.  

Frequently asked questions about Waterstone Mortgage Corporation

How is Waterstone Mortgage Corporation rated?

Waterstone Mortgage Corporation has a 5 star rating with 673 reviews. 

When is Waterstone Mortgage Corporation open?

Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m. 

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