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Wayne Wiles Floor Coverings
- Home Services
- Fort Myers, FL
About this business
Location details
16240 South Tamiami Trail, Fort Myers, FL, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
We bought LVP after your Sales Person Dale Fetterman came out to measure our condo. At the time we were not sure if we should install the flooring ourselves or have you do the job. We decided to do the job ourselves. ordered the tile and at that time Dale recommended buying 41 boxes of your product. Well we finished the job only to find that we needed only 32. We have 9 boxes left over. So 10 days ago I returned to the store and saw Dale and wanted to return the 9 boxes of tile. Dale said that you don't usually do that so h... read more
After 5 month carpeting shows stains. Multiple cleanings carpeting still shows stains. Was told by a supervisor this week my weekly vacuuming was inadequate and the stains were in high traffic areas. Didn't realize guarantees only cover low traffic areas and carpeting needs more than weekly vacuuming......Really ??? ......a 3 bedroom condo with 2 occupants ??? Also, told my licensed and insured cleaners were " not approved ".....seriously?? Find a truly reputable dealer.....not these guys !! Small claims court next step
Business response:
Please note that upper management will be contacting you directly to resolve the staining issue with your flooring.
Tell your drivers to drive more carefully. One of your trucks was driving recklessly west on Daniels then south on Treeline on Saturday Jan 6. Around 930 am. He was also speeding. I know because I was doing 60 and he flew by me. He almost clipped my rear bumper changing lanes to pass me. Bad advertising for your company. It was a yellow truck with your sign taped to the door. I would have sent this via your “contact us” but that feature is not allowed on your website.
I am very disappointed, not with the quality but with the workmanship. The crew they sent to do the job were not professionals. Wood planks are not evenly placed. I was misled each time someone would come out to my home that they would make it right. Unfortunately, I cannot recommend them.
I have two words for this company, run away! My experience with Wayne Wiles was very disappointing. Wrong measurements, lost orders, orders not placed on a timely basis and poor customer service. Not one part of my experience was good. A disappointment for sure.
very nice in the beginning. Once job done, hard to get hold off. Always promise but nothing get done.
Frequently asked questions about Wayne Wiles Floor Coverings
How is Wayne Wiles Floor Coverings rated?
Wayne Wiles Floor Coverings has a 4.1 star rating with 304 reviews.
When is Wayne Wiles Floor Coverings open?
Wayne Wiles Floor Coverings is closed now. It will open at 8:00 a.m.