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WellNow Urgent Care

4.6

About this business

Location details

202 Broad Street, Glens Falls, NY, 12801, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.6682 reviews
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J P.'s profile image
J P. 
rating
a year ago

If your toe is bleeding for 12 hours these are the people to see. Everyone was helpful and I was riding Killington two days later 

Business response:

Hi, J. Thank you for your support! We are glad to hear that your experience with us was positive. 

Greg T.'s profile image
Greg T. 
rating
a year ago

Stopped in with a dislocated toe from hiking and they treated me perfectly, quickly and fixed me with (almost) no pain! I wouldn't go anywhere else in the Glens Falls area. Everyone was wonderful! 

Business response:

Hi, Greg. Thank you for your support! We are glad to hear that your experience with us was positive. 

Michelle K.'s profile image
Michelle K. 
rating
a year ago

First let me say, I'm a Physician Associate so I of course have certain expectations of a visit ( I.e. I know how I care for patients and anticipate the same level of care). I can honestly give a 5 star review of the entire experience. From the check in point and fantastic snd friendly med clerks who got my insurance handled, to the very personable nursing staff. They were great. And the PA-C who provided care was knowledgeable, really listened and provided options for care and the appropriate medication and care plan. If I ... read more

Victoria M.'s profile image
Victoria M. 
rating
4 years ago

Amazing Staff! They listened to me and explained diagnosis and treatment thoroughly! Super clean building and very pleasant experience over all! Not a long wait despite it being slammed, so shout out to all of the amazing employees! 

Katie C.'s profile image
Katie C. 
rating
4 years ago

I came in last minute on a holiday after traveling and everyone was so sweet and attentive. No wait and super quick! Thanks to those who work on the holidays! Would definitely come again 

Danielle T.'s profile image
Danielle T. 
rating
4 years ago

I visited the Glens falls ny location tonight with my 1.5 year old daughter. I couldn't be happier with the way they treated her! She gets a little scared at the doctor and cries every time I bring her. I brought her in to get a rash on her tummy checked out. The receptionists one male and one female were so welcoming from the moment we walked in, interacting with her and reassuring her. The male receptionist offered her a little teddy bear with a wellnow t shirt on and let my daughter choose which bear she wanted which she ... read more

Kimmy B.'s profile image
Kimmy B. 
rating
5 months ago

VERY EXPENSIVE!! i went there in PAIN, and of course I have to pay this astronomical payment to be seen. like now my mental health is spiraling. like great now I need therapy. I'm disgusted with the service, waited in the room for 1 hour in pain, crying, sweating, tears running down my face. like now I can't even make rent. great place 

Business response:

Hi Kimmy, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Katherine S.'s profile image
Katherine S. 
rating
a year ago

I understand that places are short staffed but when we walked in the receptionist told my husband to scan a QR code to check in. It required all his insurance information and payment, so pretty much doing the receptionist job for her. Add a ridiculous wait time and a high price copayment, it was not a great time 

Business response:

Hi Katherine. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you. 

Molly T.'s profile image
Molly T. 
rating
a year ago

I have been to this location at least a dozen times since it's opening... I've always been satisfied with our care and experience. However, I brought my 4-year-old in, who was moaning from an ear infection, and was greeted by a very rude man with glasses at the front desk. He informed me rudely that it would be a 1-2 hour wait, and I told him that was fine, I'd rather him be seen tonight. He said "okkkkkk" then asked for my insurance card. I said I had lost it, but had a photo on my phone and had been treated here many times... read more

Frequently asked questions about WellNow Urgent Care

How is WellNow Urgent Care rated?

WellNow Urgent Care has a 4.6 star rating with 682 reviews. 

When is WellNow Urgent Care open?

WellNow Urgent Care is open now. It will close at 8:00 p.m.