WellNow Urgent Care

Laura C. 

on Yelp

4 years ago

I feel compelled to write this review because the quality of care I received from Yasmin (maybe Yazmin?). Went in for a COVID swab, did not make an appointment. It was pretty quiet in the evening so I was seen right away, only waited about 15 minutes. Yasmin came in and was lovely, and we chatted about astrological signs and Mercury being in retrograde. She has a GREAT bedside manner and was so professional. Swab was quick and easy. Cannot recommend Yasmin (and WellNow) enough! 

Steady T. 

on Yelp

5 years ago

I took my girlfriend to WellNow Urgent Care yesterday since she was exhibiting some Covid symptoms. She was taken quickly, thoroughly tested, and we were out within an hour. The entire staff was incredibly professional, polite, friendly, and competent. Dr. Adam was very patient, explained the results of the tests, and what to expect in the coming days. A well run operation. 

Dawn Z. 

on Yelp

4 weeks ago

Always ask for a copy of your bill before you leave. I went for fluid in my right ear and they billed my insurance company for Influenza A & B testing. Fraudulent charges. I called 5x to have them removed from my bill they did nothing until I filed a complaint with the Attorney Generals office. 

Kristy 

on Yelp

a month ago

MA was very friendly and got us back into a room quickly. But that's when the waiting began. With a small waiting room and a large number of patient rooms they give the illusion that the wait isn't long. Then, you are left sitting in a room for over an hour to be seen by a provider for a quick physical. If you have the option go somewhere else! 

Jennifer K. 

on Yelp

6 months ago

Appointments don't matter at this location. Arriving 10 minutes early, got signed in at appointment time only to be told we were put at the end of the walk-in list. We were told at least 90 minute wait. 

Dana Z. 

on Yelp

6 months ago

We made an appointment for 12:00. We were triaged by 12:30 perfect. Nurse knew we were there for an ankle sprain/ fracture so they knew why we were there. NP comes in 1 hour later and says- I don't have an xray tech here can you go to North Utica. Didn't really access him at all- looked at it from far away. Why did it take them 1.5 hours to tell me they . Didn't have an xray tech. North Utica office- amazing!!!!! I would go to North Utica over New Hartford any day. 

Chris M. 

on Yelp

11 months ago

Vet clinics are better than this place. If you need a Bandai's they may be qualified to put that on you. Other than that go to a dog doctor you will get better care 

Adrie M. 

on Yelp

a year ago

If I can give 0 stars I would. I came in because I had severe body aches and a severe sore throat. I told the nurses I believed I had strep Throat. During examination they agreed my throat was inflamed and looked infected. The rapid strep test came back negative and I disagreed I asked for a prescription, regardless, and would wait for lab results, and if negative I would stop meds. That was not offered. I was in severe pain for 4 days. Lab results came back positive for strep. 

Jeremy K. 

on Yelp

a year ago

two stars, sorry uticans on business, came down with strep related conditions and was able to pass by this place. good news, not strep, bad news: didn't see an actual person in person, kinda a big deal to be able to interact and say, touch my neck, throat, etc. they'd wheeled a tv up to me and had the tech shine a light into my throat, that's it. as my test was negative, use some salt water, have a nice day....never mind my alement wasn't cared for. they did get me in with my day ahead planned appointment. in fact, I got ... read more