WellNow Urgent Care

Steven B. 

on Yelp

4 years ago

Sorry to say was extremely disappointed in regards to service provided. to start off it was suggested that due to reliability of testing associated to the rapid test that i should consider taken the more standard yet longer result time test. which i and my mother both took. testing portion was done in a timely manner with no issues. the time awaiting to speak with the PA was over 20 minutes. i was informed that i would be notified of a positive test result for both my mom and i. in addition i would be able to online after a... read more

Marion M. 

on Yelp

4 years ago

What a let- down! In dire need of a COVID- 19 PCR test within that 72- hour window in order to be able to get on a plane and fly to Europe so I can attend my father's funeral, I walked in early this morning and was scheduled for an early afternoon appointment. After waiting for ten minutes, I finally went inside and was rather rudely informed that it would take at least a couple of hours to be taken in. Had I not inquired about it, I would still have been waiting in my car until 5:45pm when I received a plain text saying, pl... read more

Josh C. 

on Yelp

4 years ago

I was hung up on twice because I was talking to someone at the pharmacy about something they messed up on. The lady over the phone was very rude and short. The first voice message you get when contacting them says they are extremely busy due to covid and call times are delayed. When I walked in they were not busy at all and nobody was on the phone so that's a ploy to make them look like they are respectable and busy when they are neither of the two. 90% of them were huddled up in the back laughing and having a good old time ... read more

Barbara P. 

on Yelp

4 years ago

My granddaughter and I had been trying to get a COVID test for several days. We were told to make an appointment on the website at midnight after the computer resets. We both did that separately at 12:01 a.m. on Tuesday night. I got an appointment for 7:00 p.m. on Wednesday, 1/6/21 and my granddaughter did not get an appointment. I went to my appointment at 7:00 p.m. I was greeted at the reception desk by a very sweet young woman who took my information including the fact that I had been experiencing headaches. I received th... read more

Molly S. 

on Yelp

5 years ago

Absolute nightmare trying to receive a COVID test before returning to school. The first night I was told to walk in, 3 hour wait, I said I'd return in the morning. I got to the office at 7:30 (the office opened at 8). Looked at the sign on the door, it stated "use the QR code to sign in IF you are experiencing symptoms" if you don not have symptoms come into the office. So I got back into my car (because I have no symptoms) Got out of my car at 8, I was the second person to walk in and was immediately turned away told I need... read more

Debra G. 

on Yelp

5 years ago

Went for a covid test as needed for upcoming endoscopy and left 1 1/2hours later. Direction were very unclear. Tried to download site from door with glare from sun making it impossible. A patient exiting told me I could just go in. A man in front of me stated he wanted a covid test for his son who is showing. symptoms. Get that: I'm standing in line behind someone who has covid symptoms. Man was told it would cost 200 as he did not have insurance. Reception did not seem to care enough to advise pt where he could go for fr... read more