WellNow Urgent Care

Kitn Wills 

on Google

3 weeks ago

The one star missing, represents the physical plant, and the smallness of the waiting room… Less than 6 inches between patients and only a 10 seat waiting area. Not adequate for the location. No ventilation noted, however, the slushy machine and children’s video game were well placed and actively in use. Priorities much? This is a second visit in two weeks, and I was put in the same waiting room (#3) with chipped paint. No idea if it is lead filled or not. Still, the clinician herself couldn’t have been more professional. I... read more

Jillana Arilotta 

on Google

a month ago

I’ve been to this urgent care and continue to have positive experiences here. Every staff member I have interacted from the time I walked through the door is consistently compassionate, respectful, knowledgeable, and professional. What I appreciate most is the doctors listen to you, to all of your symptoms which in turn provides you with clarity at the end of your visit. While I was there, there were a few emergencies that came in which I certainly expected (and appreciated) the doctor to prioritize, during this time the nur... read more

Melissa Porter 

on Google

2 months ago

I recently had a pre-employment physical at WellNow, and I was thoroughly impressed with the visit. From the moment I walked in the staff were friendly and inviting. The check-in process was quick and I appreciated the clean and organize facility. The medical staff was knowledgeable and took the time to explain each step of my physical. They were professional and very friendly. I would recommend this WellNow location for anyone needing its services! 

Dawn Englert 

on Google

3 months ago

Absolutely awful experience. Called ahead to make sure a technician was available at the Brockport location. Scheduled an appointment for that location after being told the technician would be there. After the 30 minute drive and an unpleasant welcome there was no technician on site as we were told. The location has ridiculous amenities that would not promote the service of keeping a sanitary environment. A slushy machine and a PacMan machine (free play too)? SMH Why? This is how containment of contagions are neglected. I wo... read more

Deb Fries 

on Google

a month ago

I made an appointment for care. When I arrived check in was easy, I was then escorted to an exam room. I was treated and out within 35 min. Office is clean, staff helpful and courteous. Will definitely return to Wellness Now.