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WellNow Urgent Care
- Urgent Care
- Troy, NY
About this business
Location details
24 N Greenbush, Troy, NY, 12180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:30 p.m. | |
| Tue | 08:00 a.m. to 7:30 p.m. | |
| Wed | 08:00 a.m. to 7:30 p.m. | |
| Thu | 08:00 a.m. to 7:30 p.m. | |
| Fri | 08:00 a.m. to 7:30 p.m. | |
| Sat | 08:00 a.m. to 7:30 p.m. | |
| Sun | 08:00 a.m. to 7:30 p.m. |
Received a bill a year and a half late, for an amount that doesn't make sense even based on the math in the bill itself. Waited on the phone for a half hour and was inexplicably hung up on without receiving service due to my call "not being during business hours" (it was 11am on a Friday; their business hours are M-F until 7pm). Received the same message when I called back, unable to even wait again. So not only have these shitty little businesses replaced actual healthcare (seriously, y'all don't even have real doctors in... read more
Business response:
Hi Dweeb. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
The doctor originally sent my prescription to a pharmacy that was closed. When they recommended they should sent it to a different 24 hour pharmacy that was 20 minutes away I drove there just for them to tell me they had not sent the prescription. Wasted a whole hour over the laziness of one person. Pissed me right off. Wish that they had a negative star option.
Business response:
Hi Noah. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.
called 11 am that I needed a Covid test and asked if I needed to make an appointment and was told no. asked when's the latest I can walk in and was told 7pm. I get there at 415, one person waiting and was asked if I had an appt, said no, advised was told could walk in. I was turned away stating 4 hr wait time. waiting for who? one person is waiting. how long does it take to swab my nose. I left work early for this! so now I'm home, can't taste anything and possibly spreading Covid. Urgent care is just that, Urgent care and ... read more
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.3 star rating with 579 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is open now. It will close at 7:30 p.m.