WellNow Urgent Care

4.2

Urgent Care
Anderson, IN

About this business

Healthcare Urgent Care

Location details

3800 South Scatterfield Road, Anderson, IN, 46013, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 8:00 p.m.
Tue	08:00 a.m. to 8:00 p.m.
Wed	08:00 a.m. to 8:00 p.m.
Thu	08:00 a.m. to 8:00 p.m.
Fri	08:00 a.m. to 8:00 p.m.
Sat	08:00 a.m. to 8:00 p.m.
Sun	08:00 a.m. to 8:00 p.m.

4.2582 reviews

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Kem G.

a year ago

Don't waste your time-First off the front desk girl didn't want to do her work and wanted me to upload all insurance cards and ID and it was already on file!!!! Than my granddaughter has a urinalysis done with a full blown UTI she's miserable can't sit still running to the bathroom every 5 minutes and she refused to give her a note for out of school/work for that day! What!!! Have you ever had a UTI before?!?!? SAD

Business response:

Hi Kem. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.

Trinity A.

2 years ago

I get there and the front desk guy did not speak clearly it is what it is, he sweet just needs to speak up! Waited over an hr in total for them to tell me I have Covid! Righttttt, I came in due to a sinus infection...I was worried ab pneumonia! Felt ignored and she told me to take some allergy medicine and go about my day. When I go to the er bc she/it (Jill Swanson) failed to help me after I told her what it was I hope this doesn't happen to anyone else! Oh and you see the physician over the computer. So sad they label ever... read more

Spenser M.

3 years ago

Absolutely terrible service, go elsewhere! My elderly grandmother came here because she fell in the driveway. She split open her chin, had a ruptured eardrum and TMJ so her mouth won't completely close. They gave her antibiotic drops for her ear and sent her home. Told her to go to the ER if the TMJ didn't subside. When I got to my grandmothers she literally still had gravel in the cut in her chin and her own bandaid from home covering it. When I tell you that physician did nothing to help my grandmother, but when I called ... read more

Business response:

Hi Spenser. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit and the best way to contact you.