WellNow Urgent Care

Cody B. 

on Yelp

2 months ago

I have been here for an hour. I had an appointment scheduled. They've seen 8 people that came in after me. They marked in their system that I was seen already as well as other people so that they can be seen as 'efficient' by their corporate overlords. If you can't see me when my appointment is scheduled then don't offer appointments. 

Rachel A. 

on Yelp

7 months ago

I made an appointment for 3:50 thinking it would help. Nope! Got my 5 year old with a giant swollen lip from an earlier dentist visit and my 1 year old in tow. We don't even get triaged until 5pm and ushered into a room. Literally left alone for HOURS until 7:45! Did any nurses or staff come to check on us or reassure us? Heck no. Some slight snacks but not even a vending machine for options. Utterly ridiculous and disappointing that this place is even in business. I'd have had better treatment at an ER, at least I'd physi... read more

Roscoe W. 

on Yelp

7 months ago

I walked in with migraine. told them at the counter. They said they are a tella health clinic and asked if that is okay and I replied if you can help me yes. They then took me in, waisted 2.5 hrs of my time prolonging my pain and taking my money just to tell me I need to go to the emergency room which they knew all along. I will not be back. 

Jay P. 

on Yelp

9 months ago

horrible customer service. lady behind the counter is miserable to deal with if she's even there, most the time the office is just empty. stood for 15 minutes waiting till the secretary felt like coming back. made an appointment but it made no difference as nobody was there to check me in and i just got thrown in line with everybody else anyway. do yourself a favor and be treated elsewhere. 

Randall M. 

on Yelp

10 months ago

completely worthless / useless urgent care facility . no doctor or PA on site. told we would have to do a tela visit. why come to the urgent care or something you can do at home? 

Pamela F. 

on Yelp

11 months ago

My family members have been rejected TWICE from being seen. My husband had shortness of breath following a respiratory infection. My daughter had a potential concussion. TBH he flat out said they wouldn't be able to perform any testing to help them. Seriously? One star is generous. 

Laura H. 

on Yelp

a year ago

I just got a check in the mail from you because I can assume you over charged me. I questioned the cost since I have very good insurance. So almost a year later I get all but $30 back. Hey thanks for my $100 back. I will never be back. 

Aric S. 

on Yelp

a year ago

No interest from the front desk in helping me check in. Made me feel entirely unwanted 

Chad W. 

on Yelp

a year ago

We had an appointment at 6:20 and when we arrived, we were told it was a three hour wait and they closed at 8 PM so we would not be seen. I don't know what the point of making an appointment is at this place. It's not the first time this has happened, but it will be the last time I use them.