This profile has been claimed by the business owner or representative.
60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a patient yesterday. I was extremely frightened, when I walked thru the door. The staff immediately put my mind at ease. They were kind & courteous & very professional. Thank you All very much for all your help. I appreciated it so much.
Business response:
Darlene, we thank you for taking the time out of your day to share such kind words about your experience with us. We are constantly striving to provide quick, convenient care with exceptional service to all of our patients – we’re glad we were able to help make it all better.
We went for an X-ray. We asked at check in re: X-ray. They said they can do it there. They put us in a room and then told us we had to drive across town for another location that would get me in right away. We are still waiting. There’s no urgency for the situation. I’m so frustrated with their policy of not informing ppl when X-ray is down. They have no regards to people’s schedule or time by doing this. Go somewhere else. It will be worth it.
Business response:
Stephanie, if you haven’t done so already, we would love for you to reach out to the location that you visited and speak with one of our Practice Managers. We want to make sure this does not happen again and assure you that this is not the exceptional service we always look to provide. We would very much like to make things right with you. We hope to hear from you soon.
BE AWARE !! I visited Wellnow Urgent care, spent 30 min. in a waiting room and 5 min. in an exam room for them to tell me what I already new, and there is nothing they can do for me. Billed my insurance company 400.00+ dollars after my insurance discounted, cost me over 240.00 for a tetanus shot. DO NOT GO UNLESS YOU HAVE NO OTHER OPTIONS!
Business response:
Dave, thank you for taking the time out of your day to leave a review. We apologize that your experience was not exemplary of the quick, convenient care with exceptional service that we pride ourselves on. We hope you’ll consider giving us another chance to help make it all better – you and your experience.
I visited WellNow Urgent Care this morning and would definitely go again and recommend to everyone. The office was very clean and personnel were very friendly. Overall a great experience. Thank you 😄
Business response:
Michelle, we’re happy to hear that our medical professionals were able to help make it all better. We hope you continue to look to us in the future as a convenient way to get better from non-life-threatening injuries and illnesses. Have a great day!
Dunkirk Urgent Care is awesome! Fast and friendly and Great with kids!!
Business response:
Ashleigh, thank you for taking the time out of your day to share your recent experience in one of our urgent care centers. We are located in your community to offer a convenient way to get better when you’re not feeling your best. We’re wishing you well and hoping you turn to us to help make it all better in the future!
Took my son to the Olean, NY location for an earache. Very clean, everyone was very nice. In and out in about 20 minutes. By the time I got to our pharmacy the prescription was ready. Will definitely be back.
Business response:
Heather, we thank you for taking the time out of your day to share such kind words about your experience with us. We are constantly striving to provide quick, convenient care with exceptional service to all of our patients – we’re glad we were able to help make it all better.
The facility is very clean and the staff is polite and friendly. My son received excellent care last night! Highly recommend.
Business response:
Jennifer, we’re happy to hear that our medical professionals were able to help make it all better. We hope you continue to look to us in the future as a convenient way to get better from non-life-threatening injuries and illnesses. Have a great day!
Took my daughter to the new Dunkirk location. I've never been to one before. They were fantastic! No wait, kind and caring. My daughter said she wished that was her regular Dr from now on. Great place.
Business response:
Amy, thank you for taking the time out of your day to share your recent experience in one of our urgent care centers. We are located in your community to offer a convenient way to get better when you’re not feeling your best. We’re wishing you well and hoping you turn to us to help make it all better in the future!
my son went the 14th to geneva ny one and they never sent his strep test out this poor kid went 2 days without so i took him elsewhere my kids will not be back
Business response:
Jessica, if you haven’t done so already, we would love for you to reach out to the location that you visited and speak with one of our Practice Managers. We want to make sure this does not happen again and assure you that this is not the exceptional service we always look to provide. We would very much like to make things right with you. We hope to hear from you soon.
WellNow Urgent Care - Corporate has a 4.5 star rating with 579 reviews.
WellNow Urgent Care - Corporate is closed now. It will open at 9:00 a.m.