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103 Myron St, # A, West Springfield, MA, 01089, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Darlene has been very helpful in helping me to refocus my thoughts to positive experiences. Her suggestions I have tested with good results.l
Business response:
Your review warms our hearts! Providing top-notch mental health care is our passion. Your feedback drives our commitment to improve services at West Central Mental Health - West Springfield. We thank you for playing an integral role in our ongoing journey of betterment.
Reception are great! If your in need of mental therapy at your convience by phone ! Call and get a appointment for yourself first!! Also offers medical support therapy as well ! Call talking changes things help clear your mind !! Do it for YOU!!
Business response:
We're grateful for your wonderful review regarding our West Central Mental Health - West Springfield team! Your words inspire us to continue providing top-quality mental health care, always putting the well-being of our clients and community first.
I absolutely love my therapist she can relate to current mental health condition. My med provider is also awesome and understanding.
Business response:
Your positive feedback means the world to us! We are committed to offering compassionate and effective mental health care to every individual who walks through our West Central Mental Health - West Springfield doors.
Usually ofc has good attitude when I speak to them on phone. Eleni Klostri is fantastic as provider.
Business response:
We are deeply appreciative of your review of our West Central Mental Health - West Springfield office. Your encouraging words motivate us to continue our mission of supporting mental wellness. At our core, we understand that both positive and constructive feedback are essential for refining our services. Thank you for being a part of our growth and progress. In compliance with privacy regulations, we cannot discuss the specifics of any comments on this forum. We encourage you to get in touch with us directly at NEHSFeedback... read more
Always wonderful appointments with my providers.
Business response:
We can't thank you enough for your glowing review! Providing exceptional mental health care to the community around our West Central Mental Health office is our utmost priority, and we're elated to have met and exceeded your expectations.
Shauna McCarthy was incredibly helpful. She is an excellent listener and found a solution for me during our very first appointment that gives me hope.
Business response:
Thank you for sharing your experience with us! Stories of positive experiences at Northeast Health Services motivate us to keep striving for excellence in all that we do. We embrace every piece of feedback, knowing that positive feedback is as valuable as any other. Your contribution to our service improvement is sincerely appreciated.
I suffer from anxiety. All I will say is that I have FIVE professionals telling me that Talia is not doing a professional job as far as my meds management are concerned. She is not listening to me when I tell her what my other providers say, she screamed telling me she’s the professional and not my other 5. I’m in withdrawals which are dangerous but not In her eyes or Kristin’s. I will be filing a complaint with the Massachusetts Medical Board and 5 people are going against her. So you tell me she’s good while she’s destroyi... read more
I had family come here and switch services with providers twice. She specifically asked for weekly supports to start and both providers placed in on an irregular schedule, sometimes going three weeks without seeing her. The provider she is seeing currently will meet with her for 10 minutes of a 45 minute to hour long billed session and will duck out after asking her how she is sleeping, not addressing the true reason why she is seeking psychotherapeutic supports. when the first clinician stopped messaging my family member, s... read more
West Central Mental Health - West Springfield has a 4.5 star rating with 84 reviews.
West Central Mental Health - West Springfield is open now. It will close at 5:00 p.m.