Western Pest Services

Justin N 

on BBB

2 years ago

Their customer service bounce you all over the country as you trying to find the one nearest to you. The few times that they've been out to my house to spray for bugs it was never the same guy twice. The whole laundry list of promises that they never kept. They wrote me into a money lender to pay for their service which had its own issues but either way they got their money and I did not get all the services they promised me. They would call to make appointments to come out but they never would call and never showed up 

Theresa G 

on BBB

2 years ago

How can Orkin have two technicians spray my apartment at different times and still have fleas? I paid almost three hundred dollars for their service. This doesn't seem right. I was blamed for not being truthful. I do not lie.Each of the men was in my apartment for about ten minutes. How can you do a competent job in that amount of time? I asked for a refund which I think is fair. 

Paul L 

on BBB

2 years ago

1. Charged for work not done 2. Unauthorized bank account withdrawal (July 17 was no longer set up on automatic payment yet July 23rd an auto deduction was initiated by Orkin) 3. Cement from drilled holes during termite treatment mixed with water in attempt to clean porch resulted in dried cement on my entry door, vinyl siding & a mess of muddy like cement that stained our front porch floor 4. Technician argued with me regarding the mess he left repeatedly asking what I was talking about. He stated his boss doesnt give him e... read more

Paula L 

on BBB

2 years ago

I purchased a one time service for yellowjacket nests with warranty thru the end of 2023. Technicians came twice but couldnt find source. I located 2 nests in may house and set up an appointment for 8/9/23 for 2-4. I stayed home from work this day for this appointment. At 4 pm, I called them, and they told me they werent coming that day because the got behind. The branch manager wanted to come out the following morning but I had to work. I insisted he come that day because my daughter and granddaughter were coming to visit t... read more

Evelynn F 

on BBB

2 years ago

Such a scam! I initially called to have my house and yard sprayed for flies. They advised that their services would be $160 at the time of first service and $85 bi monthly for follow **** The lady I spoke with at the time said that I could cancel as long as I gave 30 day notice. This is not the case, I was told its a one year long contract when they arrived at my house. My main frustration is with the inspector, ****************** told me that there was a mouse infestation in my attic and there was possibly hundreds. I thoug... read more

THERESA P. 

on BBB

2 years ago

Orkin Review Short 8-6-23 I will never use Orkin Pest Control, *********, **, ever again! Had minor mouse damage to unfinished basement ceiling/wall insulation. Orkin falsely told me all insulation should be replaced because it was not up to code which required R30. Based on this false statement, I signed a contract for $5,650. (Later learned from Building Inspector that was not true.) They did the entire job wrong: R30 did NOT fit the walls and they had to use a smaller, cheaper R19, which they intially put on backwards. Th... read more

Michael F 

on BBB

2 years ago

This company is an abomination. They do not live up to the terms of their contracts, and there is no way to reach them on the telephone. You call a local number, which directs you to a national call center, which bumps you back to the local number, which is nothing more than a voicemail promising a return call that is never made. Run, dont walk, away from these morons. 

Travis B 

on BBB

2 years ago

The most abysmal service I've ever encountered anywhere. Charged thousands of dollars and they didn't do anything for 3 months. Go literally anywhere else, they'll just keep your money. 

Tammy D 

on BBB

2 years ago

We called in and were given a cost of $284 for mice control to include sealing the home. Then they would go out every other month for $49. When the exterminator arrived she said she would not seal the home unless we paid $1500. What a SCAM! Do not use Orkin. The woman who works for them even knew that the business was doing this to other customers. Again more deceptive practices by large corporations.