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Windhaven Veterinary Hospital

4.6

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Location details

3232 Parkwood Boulevard, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to Midnight
SunClosed
4.6504 reviews
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Sarah D.'s profile image
Sarah D. 
rating
13 years ago

My cat was exhibiting symptoms of a potential UTI and wanting to do all I could to ensure she was not in pain, I immediately began researching nearby vets. Since moving back from Austin I had not yet sought out a vet to consistently bring my pets to. I guess part of me was putting this decision off as in the not-to-distant past, I had to cope with losing a very dear pet due to unforeseen and not-caught-until-it-was-too-late health complications. This association of trauma/pain with vet visits (much like my cat probably fe... read more

Business response:

Hi Sarah, thank you for taking the time to share your recent experience with our hospital! Having an ill pet can be stressful and we understand how impactful a negative experience can be for both you and your cat. We are dedicated to providing the highest level of veterinary care to ensure your furry friend lives a long and healthy life. At Windhaven Veterinary Hospital, we treat your pet as if she were our very own and consider you both family. We are so glad to hear that she is doing much better now and that Dr. Marble was... read more

Candy H.'s profile image
Candy H. 
rating
13 years ago

I've been visiting this veterinary hospital for about a year now and they're amazing! I originally took Evie to another vet in Carrollton to be spayed and I was very unhappy there. So I found the Windhaven Veterinary Hospital where Evie sees Dr. Marble. Dr. Marble is so nice, and explains everything thoroughly, will call me to update me on Evie's status, and I can call her if I have any questions. Everyone in the office is nice, kind, and caring. They always greet us (Evie and I) by name - and I've never had to wait lon... read more

Tracy T.'s profile image
Tracy T. 
rating
14 years ago

Just moved here from CA. On Sunday, found this place on Google looking for vets in the area and reading reviews ... I liked what customers had to say about them and it was 5 minutes around the corner from where I lived ... I liked their website even more and added their number to my Blackberry. I figured I'd make an appt for a check-up when I could. I ended up at their office that Friday the 17th. They were wonderful with Harlow! I was trying out a new daycare ... around the corner from home. Picked her up during my lunch a... read more

Business response:

Thank you for such a nice review. We are glad to hear that our doctors and staff were so friendly and we would like to welcome you to the Windhaven family! We love your pets just like our own and hope to keep your dog happy and healthy for many years to come. Check out our Facebook page for clinic info and specials (we would also love to see pictures of your dog!). http://www.facebook.com/profile.php?id=100000769033990 

Monica H.'s profile image
Monica H. 
rating
2 days ago

If I could give this place zero stars, I would. DO NOT trust your pet to Windhaven Veterinary Hospital. I brought my dog there with a prescription for a series of Adequan shots that clearly said to inject them intramuscularly. They did not pay attention to instructions from Texas A&M Verteinary Hospital and took it upon themselves to inject it subconsciously. I didn't find this out until the third time we went there for her injection. When I questioned them about this, they were very dismissive and said that is not their pro... read more

Carly H.'s profile image
Carly H. 
rating
4 months ago

Super upset with this place. They misdiagnosed my cat and spent way more money than I should've. I went somewhere else and they detected the problem right away. I liked this place until I saw the reviews and people saying the exact same problem I'm having. So annoying. 

Business response:

Dear Carly, We are so very sorry you had unpleasant experience you had while visiting us here at Windhaven Veterinary Hospital. Anytime you have questions or concerns, please contact me personally so that I can address them for you. It's very important to us that our doctors practice the very best medicine possible. I'm sorry I wasn't notified of your situation, but thank you for bringing it to our attention afterwards so that we can do our best to correct any issues for our clients and their pets. Thank you, Kathy Beck H... read more

Mary S.'s profile image
Mary S. 
rating
10 months ago

this is the absolute worst vet I have ever been to. all they care about is getting your money and ripping you off!! do not go to this vet !! they do not care the slightest bit about your 4 legged friends or you unless they are ripping you off and taking all of your money ! do not go here !! any other vet would be better than this place. my poor pet needed a refill and they were more worried about making money off of me then helping me in a time of need . 

Miro B.'s profile image
Miro B. 
rating
2 years ago

Horrible unprofessional service. Windhaven VH doctor crippled beautiful growing young husky what we rescued from CA. She for no reason (except make money and not experience) put hard cast on leg of growing husky for few weeks, what crippled poor husky leg and almost kill her. Doctor lied to us, that it was different problem, it will strait up... It vent to $10,000 to fix it, but not 100% success. So poor husky is crippled for ever with new medical problems in future. I have see it every day that poor husky got crippled by ... read more

Business response:

Miroslav, we are truly sorry you feel this way about your experience. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We are more than happy to discuss the circumstances around your visit and the care provided. We can be reached at (972) 403-7373. 

Joshua S.'s profile image
Joshua S. 
rating
3 years ago

The people working seem nice, but are clearly incompetent. My dog went in for surgery on her leg, and came home with aggressive congestive heart failure. They either overdosed her on sedatives or gave her the wrong type. They said her heart was fine 1-2 weeks before this happened and had an extremely negative reaction to the sedative at home so occam's razor. They later assumed my dog had brain cancer and overprescribed seizure medication that turned out she didn't need and turned her into a ragdoll. And due to their severa... read more

Business response:

Joshua, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to let us know. Please know we take this feedback very seriously and our number one goal is to offer the highest quality of care to your special furry friend in addition to exceptional service to all our clients. It sounds like we failed you on that front, and in your client experience with our team, and for this I am truly sorry. We have shared your comments internally and will be working hard to understand where the ... read more

Johnna A.'s profile image
Johnna A. 
rating
3 years ago

To say I am disappointed in Windhaven Veterinary Hospital would be an understatement. My Yorkie was a patient of theirs for 3 1/2 years. She has pancreatitis and we have spent a small fortune at Windhaven to keep her healthy. We have always been patient, respectful and appreciative of the Veterinarians' care, however the support staff has left a lot to be desired from day one. About a month ago my pup was experiencing some different signs - signs I was not sure were pancreatitis. So on Saturday morning I was the first p... read more

Business response:

Johnna, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to provide feedback in detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to make necessary changes. 

Frequently asked questions about Windhaven Veterinary Hospital

How is Windhaven Veterinary Hospital rated?

Windhaven Veterinary Hospital has a 4.6 star rating with 504 reviews. 

When is Windhaven Veterinary Hospital open?

Windhaven Veterinary Hospital is closed now. It will open tomorrow at 8:00 a.m.