Window Nation Hartford

Kirstin D. 

Verified by Window Nation

a month ago

I have a window that was incorrectly installed in my downstairs bathroom the glass in the window was supposed to be obscured as it is in the bathroom however my windows were installed months ago and I've been attempting to get this fixed and it has yet to be fixed. He first attempt at fixing the window took multiple months for the part to come in and it wasn't correct and now I'm in the holding period again of waiting again and have not heard anything about when my window might be fixed 

Shante T. 

Verified by Window Nation

2 months ago

Lack of communication, not closing the loop, windows were measured twice & still 1 window was the wrong size, customer satisfaction does not feel like a priority. Someone had to come out 2 additional times to complete the work that had already took 12hts to do. 

Robert B. 

Verified by Window Nation

2 months ago

I’m completely upset at you people. You installed the wrong screens on the second story of my house and I can’t get the right ones put in. We are paid in full and I can’t seem to get this resolved. I’ve called repeatedly with no results. 

John J. 

Verified by Window Nation

2 months ago

Delivery schedule that was promised was not kept. 

Patricia R. 

Verified by Window Nation

2 months ago

Not sure. The install went well, but I hear a lot of loud popping and cracking as the temperature changes during the day. I don't know if that's normal or if I have problem. 

Nancy U. 

Verified by Window Nation

2 months ago

Never followed up on worked preformed. We had to call to get our screens.