Window Nation Hartford

Michael L. 

Verified by Window Nation

2 months ago

Improperly putting back on the window trim on some windows. 

Joe M. 

Verified by Window Nation

2 months ago

Due to the inconsistency of my product orders, already having to have two new windows replaced and still waiting for proper hardware to come in I will be hesitant to recommend. The reps have been nice to speak with, understanding and informative. The installers have been punctual ,clean, hard working , friendly, and knowledgeable. 

CHRISTINE B. 

Verified by Window Nation

3 months ago

I booked appointment on a Friday so most of work would be done while my autistic daughter was at a program . Took weeks to get appointment. Scheduled 8-10 to be at house, called 9 times before customer services emails finally reached someone in Hartford. They called at 10:46 and told me they were at a service call and it would be another 45 before they got to warehouse that is an hour away and calculating with no traffic would be there by 1:00ish. This was my only day off . I let loose and told them in no way am I going to p... read more

Jenneyfer L. 

Verified by Window Nation

3 months ago

Still don't have a screen for one of the main windows in my son's room his window was the reason why we decided to get all windows done. And unfortunately, when the windows were put in that day, his one window that had the issue from previous still doesn't have a screen. If we come to complete a job, I would think you have all the equipment and all screens for the windows. Yes, it's only one window, but it's the principal. 

Mary G. 

Verified by Window Nation

3 months ago

My first project of all windows and doors was great had no complaint until after the job was done and I ordered a storm/ screen door for my new back door. I didnt realize a screen door did not come with it. It took me several text messages and phone calls to finally get an answer, and several more to get a contract. I had several questions on the contract and sent a text with my concerns and never recieved an answer. This is forcing me to go elsewhere for my door.