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Windows & Exteriors by Olson Inc.
- Doors & Windows
- Barrington, IL
About this business
SPECIALTIES Family-owned contractor focused on windows, doors, siding, roof replacements and gutter/leaf protection. We deliver a great homeowner experience & recognized brand names: Pella, Andersen, Marvin, Lindsay, ProVia, James Hardie, ThermaTru, Western Red Cedar Shake, GAF, Divinci and CertainTeed HISTORY Brian Olson started installing windows in 1979, Scott Olson joined his brother in the early nineties. Together they installed windows & doors for companies like Home Depot and worked with Pella Corporation as an i... read more
Location details
310 W. Northwest Highway, Barrington, IL, 60010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called to set up an appointment. The women who set up the appointment was personable and professional. Dave come out promptly within a week of calling to provide a quote on replacing one window and putting in a window. We decided to only go with the window replacement. He provided advice and information on the best types of window and the safest. It took several weeks to set up the appointment to have them installed. Dave came back out to do some measurements and show us the type of window that would be installed. He said ... read more
From start to finish the project wentgreat. The sales part of the process was a learning experience for us, asthis is the first time we purchased anything of this sort. We had twoother vendors provide estimates, but with Olson we also received an education. The other vendors didn?t even come close to thegreat customer service we received from Olson. I would rate Olson?s responsiveness as an A+. We had several questions prior to signing thecontract, and each time Brian Olson promptly called us with answers to ourquestions. <b... read more
I was so very impressed with the whole process. I was sure that when they took out the old doors that our house would be exposed to the elements for the day and that we'd have to deal with insects flying in, but they built an airlock out of plastic sheeting and we didn't get even one bug in our house even though they were working in the door openings most of one day. <br /> We got estimates from three highly rated Angie's listed companies, and I was so impressed with their professionalism in their presentation that we decide... read more
Business response:
Dear [removed member name], It is a pleasure to receive your feedback about the purchase and installation of your beautiful, new entry door. Pat McGrath does an amazing job of listening to the needs of his customers and providing a solution that is functional and beautiful. The quality door you purchased is only as good as the quality of its professional installation. Marek has been doing installations for us here at Olson for many years. His workmanship is of the highest caliber, and we are so glad to know that you are a co... read more
Terrific, very helpful, especially Tony the sales person. <br />
Business response:
Dear [Member name removed], We are so glad to hear that Tony was so very helpful as you planned and made choices for your new Beechworth windows. He is an amazing resource for information to each of his customers. Your installer, Adam, consistently provides a high quality, professional installation. We hope we enjoy the beauty and energy efficiency of your new windows for years to come! Sincerely, The Olson Windows & Exteriors Team
Session with initial sales rep went very well.Most informative and responsive. <br /> We have had Pella windows in our home (1960's era house) and were planning on replacing them with Pella. <br /> Then we went into the store to get more details and see the current versions in more detail. <br /> Everyone we talked with there (3 visits) was about as opposite from the initial sales rep as one could imagine. <br /> Very poor service. Long wait times. Attitude was "take it or leave it." Maybe they have so many Barrington area c... read more
Business response:
Dear [member name removed], Even though we were not able to win your business and provide you with your window solution, we are glad to know that you had such a positive experience with your sales representative, Travis. It is so very unfortunate that you did not have an equally positive experience in our show room. At Olson, customer service is the cornerstone of our business mission. It is extremely unusual for there to be a long wait, or for our customers to receive anything but the highest level of attention and quality ... read more
It was ok, they were on time within the time scheduled and completed everything on time and when they said they would.
Business response:
Thank you for the repeat business [member name removed]! We appreciate it! Thanks again.
Very professional and timely in providing estimate and actual installation. Work was completed quickly with minimal disruption to our family and clean up was excellent. Will definitely call Olson Windows with any future glass repair or replacement needs. <br />
They were efficient, neat and totally picked up after themselves. Even vacuumed up the pile of sawdust that was in the grass from cutting the wood for the trim. <br />
Business response:
Thank very much (removed member name) we appreciate your business. The Olson Team
Frequently asked questions about Windows & Exteriors by Olson Inc.
How is Windows & Exteriors by Olson Inc. rated?
Windows & Exteriors by Olson Inc. has a 4.9 star rating with 665 reviews.
When is Windows & Exteriors by Olson Inc. open?
Windows & Exteriors by Olson Inc. is closed now. It will open tomorrow at 8:00 a.m.