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Windsor Falls Apartments
- Apartments
- Raleigh, NC
About this business
Welcome To Windsor Falls Located just minutes away from downtown Raleigh, Windsor Falls offers newly renovated apartment homes in the Oak City. Upon entering the community, you will be amazed at the one-of-a-kind amenities and thoughtfully designed interiors. Whip up a cappuccino while taking in the views of our resort-inspired pool or head over to the clubroom to indulge your favorite pastime with friends. At Windsor Falls, you will be close to everything that matters: historic sites, beautiful nature trails, shopping and ... read more
Location details
1500 Sunbow Falls Ln, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Poor value This is the worse apartment I've ever lived in. It is too loud and too crowded. Literally louder than any college apartment I've ever stayed at. Apparently the management cares more about the happiness of the dogs that live above me than my peace of mind. I have reached out to them multiples times about noise and they will not even contact the people above me. It's really pathetic. I was told they could transfer me but I would still have to pay. (even though I've been complaining about the same thing for 6 months.... read more
Business response:
We appreciate the constructive feedback. It saddens us that your experience with us has not met your satisfaction and that your concerns regarding noise and pests remain unresolved. We want to make things right and encourage you to reach out to our regional office at communications@pegasusresidential.com so that we may assist. Thank you.
Worst place I've ever lived If I could give this place zero stars, I would. When I walked into my unit after getting my keys on move in day, I immediately started bawling because of how horrible it was. I had only seen pictures of the renovated units and got stuck with one that was unrenovated and understood why there are no pictures of the unrenovated units on the website. I asked what the major differences would be between the renovated and unrenovated units, and was told that the only difference was the countertops and ap... read more
Business response:
We are so sorry to hear of your outstanding maintenance needs and your concern about the move-in condition of your apartment home. These situations concern us, as they do not appear to reflect our team's dedication to our residents, and we'd like to help. Please reach out to us directly at WindsorFalls-pm@pegasusresidential.com so we can work with you on possible solutions. Thank you, and we look forward to hearing from you soon.
I lived here 2 years. Do not move here. Moved in apartment was dirty, needed painted, looks nothing like the pictures online. The refrigerator was old drawers were broken on move in and freezer door. They then proceeded to charge me and keep my deposit for these reasons. The water heater leaked, cabinets were falling through the bottom, pool was closed all summer due to people continually breaking glass in it. It is just not the apartment advertised. Look elsewhere.
Do not live here.... This apartment is absolutely horrible. They trick you with nice pictures and a nice office, but this is absolutely the worst place I have ever lived and I can NOT wait to move out. Here are just a few examples of the absolutely awful conditions of this apartment: 1. When we first moved in there were bugs EVERYWHERE, we asked them to come exterminate and they came and sprayed in 3 places which did nothing. We had to call and request extermination THREE more times until we were taken seriously, and when we... read more
Love Windsor Falls! Everyone has just been super friendly and helpful since I moved in! Windsor Falls is only about 2 miles from my work(North hills mall) and close to several grocery stores but still decently quiet and peaceful most days. I'm excited to see all the community improvements that they've been working on, new landscaping, gym, dog park and now it looks like the pool is getting a facelift!
Warning: Pay Attention and Ask a lot of Questions For starters, the service and communication could have been better especially when dealing with potential residents. The rep that I was dealing with was more worried about me signing the lease. Which caused her to continuously apologize to me for giving wrong information. I did two tours and viewed ones that looked like the ones from the website. When it was time for me to sign the lease, I requested to view my unit. One word to describe what I saw is Disappointment. My unit ... read more
Convenient location and amazing Staff Never had any problems here, the maintenance staff were always quick to respond. Joanna the complex manager is a darling, very professional and just a delightful person. We had a spacious and comfortable 2 bedroom apt. I would move back here in a heart beat.
Hate It current resident and I am counting down the days until my lease is over. I have been here for 3 years and management refuse to upgrade anything in my apartment they only offered to clean my carpet. They raise rent 40 to 50 dollars each year!! I am paying the same amount as people who live in the upgraded apartments. When I first moved here we had assign parking which was great. This past year the new management changed to permit parking which is HORRIBLE!! Because of this if your not home by 7pm expect to park 2 to 3... read more
what you should know before you sign the lease... I've lived in Windsor Falls since Oct. 2014, and initially I had a positive experience. The office/management was very friendly and welcoming. They had events for the residents and I felt very informed about what was going on in our community. Then in 2015 the management was changed, without any sort of notice. Since the change the management has not really established a report with the community as a whole, just residents as situations come up. Since new management has take ... read more
Frequently asked questions about Windsor Falls Apartments
How is Windsor Falls Apartments rated?
Windsor Falls Apartments has a 4 star rating with 133 reviews.
When is Windsor Falls Apartments open?
Windsor Falls Apartments is closed now. It will open at 9:00 a.m.