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Windsor Hyundai
- Car Dealers
- Windsor, ON
About this business
Location details
1620 Sylvestre Drive, Windsor, ON, N9K 0B9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Misdiagnosed my cousin’s vehicle when they fixed it. Now they say it’s something else and want more money. Not very good customer service.
Do not recommend, have heard nothing but bad things about their service department. They put the blame back on the customer and assume no responsibility for their mistakes. Do not bring your vehicle here.
I'm in the market for a new car. Been driving my '04 Corolla since my high school days and I was thinking about buying a nice fancy Hyundai. However now I will NEVER buy a Hyundai. You know why? because they misdiagnosed my friends car.. told her the turbo needs to be fixed and charged her $1300 for repairs and when she drove it, it still wasn’t right. Now “coincidentally” its the dual clutch that needs replacing and of course that’s going to cost her another $1800. They aren’t taking any responsibility for misdiagnosing/n... read more
Misdiagnosed friends car.. told her the turbo needs to be fixed for $1300 and when she drove it, it still wasn’t right. Now “coincidentally” its the dual clutch that needs replacing and of course that’s going to cost her another $1800. They aren’t taking any responsibility for misdiagnosing Terrible customer service, that’s costing people thousands of dollars.
I would never buy another vehicle from this dealership again. I’m having the absolute worst experience here. I took my vehicle in and replaced a $1200 part, after their body shop advised me on the part I needed. They told me it was going to be a 5 hour job.... and it turned out to be five days. When I picked my car up the same problem I was having started again. I contacted them again and brought in back in to tell my they actually replaced the wrong part, and I have to pay for the other part which will be $1,500. Absolute ... read more
The service department is a mess. You call and get no answer. The front desk puts you through again and again to nobody. They misdiagnosed our car charging $1300. The issue remained the same. When it was brought back they wanted $1800 to fix something different to resolve the issue. If you buy a car they will make sure you give them a five star rating before you leave the parking lot. Everything falls apart once they your business. Very disappointing.
They misdiagnosed my friends car.. told her the turbo needed to be fixed and charged her $1300 for repairs and when she drove it, it still wasn’t right. Now “coincidentally” its the dual clutch that needs replacing and of course that’s going to cost her another $1800. They aren’t taking any responsibility for misdiagnosing/not fixing the issue.
I would never recommend this place at all. They lady we dealt with—don’t want to mention her name, was extremely rude and unprofessional. She was always back tracking on her words and using the word “miscommunication” as a way of getting it her way. Within the first 5 minutes of interaction with her, she said one thing to us, and later when the signatures and money was received she started to twist her words. I advise anyone, if you are going through with Windsor Hyundai then to bring your smartphone with you and record each... read more
Business response:
Hello Mr. Jamali. My Name is Joshua Woods I am the Sales Manager here at Windsor Hyundai I would very much like to discuss this situation with you. Please contact me direct at (519) 735 7753.
Nothing but issues with service manager / service department. Unnecessary service, unfriendly staff, and bringing our business to the Chatham dealership instead for the duration of our warranty.
Business response:
Hello Mr. Paquette, My name is Josh and I am one of the Managers here at the Windsor Hyundai Location. I would like to speak to you regarding the situation, at your convenience could you reach out to (519) 735 7753 and ask for Josh Woods. Thank you
Frequently asked questions about Windsor Hyundai
How is Windsor Hyundai rated?
Windsor Hyundai has a 4.5 star rating with 2,007 reviews.
When is Windsor Hyundai open?
Windsor Hyundai is closed now. It will open at 8:00 a.m.