Winstar Properties

Monica R 

on BBB

11 months ago

I'm in section 8 and I have been in the ******************** 4 yrs now , the first 2 years I lived on 4 the floor and then request to b transferred to the first ..which was granted and had no issues..Now I requested to b transferred to the 2nd floor and my housing worker approved me and was told it was gonna b an easy transfer. Well the original manager never once said there was a deposit or gave me any hassle.. But halfway thru the transfer process a new manager was hired and again never once mentioned a deposit ..I made su... read more

Angel A 

on BBB

a year ago

We dodged a bullet. We applied to a place and got approved. After getting approved, the lease contract was emailed and the details were totally different. The Winstar associate tried making certain deals via text message but would not put it in writing. Winstar is shady. Be cautious. They falsely advertise their properties. The Winstar associate would not give direct answers to questions and changed their answers as well. Proceed with caution when working with Winstar Properties. 

Dana C 

on BBB

a year ago

21st Century Slumlords. They did a halfway job of putting this apartment together. Walls are cheap, door frames, and doors poorly attached, bad lighting fixtures and more. I have made more maintenance requests for this building than anywhere else I have ever lived. The pest infestation is awful - which they blame on a random tenant. There is no way cockroaches would be this prolific throughout the facilities based on one dirty tenant. They take weeks to do simple repairs. They also have very loud tenants and do nothing about... read more

Monica P 

on BBB

a year ago

Id put zero stars if I could but I needed on for at least the review.***** ******* is a property manager who I spoke to on the phone when he approved my application. I was told there was parking and there wasnt. He also canceled my lease before I signed it, but proceeded to tell me to make pay slips for the security deposit and first months rent- which I did without the knowledge that this company immediately gets that payment. He said I needed to give him the receipt so they can cash it in.I show up to the apartment at 9:30... read more

Nat D 

on BBB

2 years ago

I rent at ***** Hills Lofts in ***********, the property manager is *************************. This property is not managed at all, none of the tenant rules are enforced, repairs are not completed in a timely fashion, tenants are let to do whatever they want, whenever they want, because ***** would rather be "everybody's friend" and wants everybody to like him, instead of doing his job, being assertive when needed and enforcing rules/policies. Tenants smoke in this non smoking building, dogs are allowed to urinate & defecate... read more

Sandra S 

on BBB

2 years ago

I moved here in November 2021.. place was quite and clean! It's a dumb for this outrageous price. They don't fix anything right at all! I have , and my neighbors have put numerous work orders. And you put in the date and time slot for them to fix your problem! The mains man does not show up in the time slot. He comes whenever and plus nothing gets fixed like my neighbor's ceilings falling apart. He's just got mildew water damage. Neighbor had window. Kitchen fell on out my water and my kitchen faucet is like no pressure. Fro... read more

Princess M 

on BBB

2 years ago

DO NOT RENT WITH THIS DISGUSTING PLACE. ********************* scammed me out of $2,000 by faslely advertising a "luxury apartment" in the middle of the hood. Online the pics were fake and the virtual tour was in another unit. When I seen the place in person it was a wreck. Damaged walls, damaged ceilings, broken dirty tub, graffiti carved in the walls, and etc. Forget trying to speak with a real manager on the phone they know why your calling and will never return a phone call. Trust this is now over I will get my security d... read more

Jill B 

on BBB

2 years ago

****************************** in *********, ** is a Winstar property that I rented 2 apartments for some temporary employees working for me in *********, ** this year. It is nearly impossible to speak to a ************* are minimally responsive to the text message option provided to speak to a management member. The water was turned off over a dozen times in 6 months of ************ for "emergency repair." The phone# listed for questions about your bill takes you to a recording for maintenance request or learn about new pro... read more

Courtney A 

on BBB

3 years ago

DO NOT RENT FROM THESE PEOPLE. they were terrible with servicing me while staying in their apartment to only steal half of my Security deposit. They cut a hole in my ceiling to fix a water leak that was about to electrocute us while I was out of town and left it there while I was gone for a week. No clean-up or anything which lead to an infestation of roaches. No lines to contact them. Just silence. I've sued them and they didn't even show up to ***** making it even harder for me to get my money from them.