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Wise F&I
- Insurance
- Fenton, MO
About this business
About Us Since 1989, we’ve improved revenue for independent agents, dealers, and lenders by designing products that mitigate consumer risk. After initially specializing in Guaranteed Asset Protection (GAP), Wise F&I expanded over the years to include a full array of F&I products. Our complete solutions and exceptional customer service have served as the foundation for a long history of success in the automotive finance and insurance space.
Location details
900 S Hwy Dr, Fenton, MO, 63026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very unhappy with their service. I totaled my car in May, and immediately reached out to gap over the phone. it is now November and things still aren’t settled. I have been fighting for months between my insurance and my gap to get things settled and nobody wants to help or do their job properly. I have been passed around from adjuster to adjuster, and I get different information every time I talk to someone there. The latest person who I have been in contact there is incredibly rude and condescending, and says that I didn’t... read more
We have a 2023 new Kia Sportage with a slash in the tire. We needed to get the tire fixed the same day, due to a long drive later on. We called the 888# and Thomas Moruzzi was able to locate our wheel and tire insurance right away. Let us know the repair shop could call the same number and together they would handle the request/approvals without us having to get involved. That was music to my ears. Thank you Thomas for helping expedite the approvals process for the new tire!!
I took my 2013 Tesla Model S for repair of tire pressure sensing system. Claims Adjustor Thomas Morruzi was extremely helpful in providing fast claims service. Was able to resolve the claim quickly so the work could be completed.
Had to process a GAP claim for the first time and had an excellent experience with Terry Wall. She listened to my concerns and made this process actually pleasant. Kudos !
DO NOT PURCHASE GAP through WISEF&I!!! BUYER BEWARE!!! If they can scam my ACTIVE DUTY MILITARY FAMILY they will scam ANYONE! They have terrible customer service and those low reviews are real experiences from their customers.I spoke with Mr. Scott Cathey (director of claims) and he was incredibly rude and threatened to hang up on me in mid phone call several times. I expected a peaceful resolution of a simple email and was shocked by his lack of effort and willingness to help.This company is an absolute nightmare to deal wi... read more
Frequently asked questions about Wise F&I
How is Wise F&I rated?
Wise F&I has a 4.9 star rating with 35 reviews.
When is Wise F&I open?
Wise F&I is open now. It will close at 7:00 p.m.