Your Home Improvement Company - Windows & Bath

Jeanette K. 

on GuildQuality

a year ago

There needs to be better communication between installers, management and paying customers. Was never informed that someone new would be installing till the night before. Installer Nick never communicated with my nephew or me. Very disappointed with him and how he left and wasted my nephews time. 

Deborah H. 

on GuildQuality

a year ago

3/7/24 Darren Rogeness, Project Manager, came to our house and products for both bathrooms was chosen. The dates given to us were, approx start 5/2/24 with approx completion 5/30/24 3/18/24 bathrooms were measured 4/17/24 bathrooms re-measured April, 2024 I signed permits for City of Bozeman 11/1/24 Claudia called to schedule the work 11/13/24, guest bath completed 1/6/25 demo started on master bath. Glass shower door and shower pan were wrong sizes. Kyle (installer) was able to put a rush on the shower pan 1/23/25 master ba... read more

Bill G. 

on GuildQuality

a year ago

Communication is so bad making it very frustrating dealing with this company 

Shaw P. 

on GuildQuality

a year ago

First work started on March 4th. Then delay after delay mis cut reorder etc. finally May 4th the bathroom was finish and ready to use the next day. Then my sons were taking a bath the next day and water leaked into our dinning room ceiling and busted through flooding our kitchen, hall, and dinning room! Then there was no concern by YHIC about my home. I was told let’s cut a couple holes and let it dry.