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Your Home Improvement Company - Windows & Bath
- Doors & Windows
- Rapid City, SD
About this business
Location details
2200 N Maple Ave, Suite 312, Rapid City, SD, 57701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
First window was cracked upon installation. 2nd window was missing cover for handle, bar is bent so when closing window it grabs the foam around window. 3rd window when open the plastic piece holding bar in place pops out. Handle also comes right off.
They are borderline criminals, and they disrespect your time and lie about where their people are if they don't show up when they said they would. I wouldn't put anyone through what we went through with them.
First, you can not make it right. I had many contacts with several people during this ordeal and no one made any attempt to provide the type of service any customer deserves. Rest assured I will give an honest and accurate evaluation of my experience at any opportunity. My installer showed up prepared as scheduled and completed the demo. He then found the shower pan was the wrong size even though it had been measured by the sales rep and the project manager. Of course, I told the installer I did no want to proceed with the w... read more
It has been 10 months since I started this project and it still isn’t finished
They put our windows in and did not do them right. We have no idea when they're going to come back and fix them. They will come back, I guess.
The problem with the tub was that it wasn't draining. Now I have a beautiful shower that I can't use because it still doesn't drain. I told the salesperson that the tub didn't drain and he assured me that the drain line would be fixed.
Our salesperson, Drew, said that it would be 2 days for each bathroom and we had 2 bathrooms to do. It has already been 5 days and neither bathroom is finished. Anthony, the project manager, was off on measurements for my curtain rod, so that is not finished. The wainscoting had to be reordered for some reason or other. The basement floor could not be completed because of damaged flooring that had to be reordered! Our home was built in the 1950’s, and that should have been taken into consideration when it came to the tearing... read more
Over promise, under deliver
Frequently asked questions about Your Home Improvement Company - Windows & Bath
How is Your Home Improvement Company - Windows & Bath rated?
Your Home Improvement Company - Windows & Bath has a 4.7 star rating with 481 reviews.
When is Your Home Improvement Company - Windows & Bath open?
Your Home Improvement Company - Windows & Bath is closed now. It will open at 6:00 a.m.