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Your Home Improvement Company - Windows & Bath
- Doors & Windows
- Rapid City, SD
About this business
Location details
2200 N Maple Ave, Suite 312, Rapid City, SD, 57701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 4:00 p.m. |
2 hr install took multiple days, resulting in the need to use PTO. Window in bathroom has a lot of play side to side when sliding and the lip used to slide the window is bent. Drill holes were left exposed in both horizontal sliding windows.
Wrong size shower doors, two week wait for completion of project.
Salesman will promise anything just to get you to sign. When they completed the job , they had removed the toilet that they broke. I had to buy a new one. The plummer. Decided that I didn't need to use the adjoining room so he put the water pipes out into the middle of the room. Even he had to vote back he made it clear that he was doing me a favor for doing it correctly. The shelves had water blocks on the edges so they constantly held water. It took 3 months to get it changed, looks like a quick fix. Why was this not figur... read more
After saying it would only take 2 days a bathroom to finish we are on week 14 and neither bathroom is finished.
I am not likely to recommend Your Home Improvement to a friend because I was misled.
First window was cracked upon installation. 2nd window was missing cover for handle, bar is bent so when closing window it grabs the foam around window. 3rd window when open the plastic piece holding bar in place pops out. Handle also comes right off.
They are borderline criminals, and they disrespect your time and lie about where their people are if they don't show up when they said they would. I wouldn't put anyone through what we went through with them.
First, you can not make it right. I had many contacts with several people during this ordeal and no one made any attempt to provide the type of service any customer deserves. Rest assured I will give an honest and accurate evaluation of my experience at any opportunity. My installer showed up prepared as scheduled and completed the demo. He then found the shower pan was the wrong size even though it had been measured by the sales rep and the project manager. Of course, I told the installer I did no want to proceed with the w... read more
Frequently asked questions about Your Home Improvement Company - Windows & Bath
How is Your Home Improvement Company - Windows & Bath rated?
Your Home Improvement Company - Windows & Bath has a 4.7 star rating with 403 reviews.
When is Your Home Improvement Company - Windows & Bath open?
Your Home Improvement Company - Windows & Bath is open now. It will close at 9:00 p.m.