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Your Home Improvement Company - Windows & Bath
- Doors & Windows
- Spokane, WA
About this business
Location details
1011 E 2nd Ave, suite 06, Spokane, WA, 99202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 6:00 p.m. |
Surprised they are still in business with the absolute failure of our window order, installation, and follow up. A 2-day window installation took over a year to complete. And that isn't even speaking to the lies, excuses, and lack of communication from them. We have a stack of printed emails, text messages, and documented phone calls detailing every lie, waiting weeks for updates and having to contact them, telling us windows/doors were ordered when they were not, being told our replacement window sash would be delivered in ... read more
Surprised they are still in business with the absolute failure of our window order, installation, and follow up. A 2-day window installation took over a year to complete. And that isn't even speaking to the lies, excuses, and lack of communication from them. We have a stack of printed emails, text messages, and documented phone calls detailing every lie, waiting weeks for updates and having to contact them, telling us windows/doors were ordered when they were not, being told our replacement window sash would be delivered in ... read more
Surprised they are still in business with the absolute failure of our window order, installation, and follow up. A 2-day window installation took over a year to complete. And that isn't even speaking to the lies, excuses, and lack of communication from them. We have a stack of printed emails, text messages, and documented phone calls detailing every lie, waiting weeks for updates and having to contact them, telling us windows/doors were ordered when they were not, being told our replacement window sash would be delivered in ... read more
They need to spend more time cleaning up and making sure everything is done before they want you to sign a completed form.
I will never use this company or Home Advisor again. The cost of the project in my opinion was three times the cost of what I could have had it done for if I would have done some more research.
Ordered windows 4/30/16 it's now 6/22/16 still waiting for windows. Was told at ordering it would take about four weeks to build and install.
Ordered windows 4/30/16 it's now 6/22/16 still waiting for windows. Was told at ordering it would take about four weeks to build and install.
Contractor very unprofessional, difficult to coordinate install and re-do dates without much advanced notice. Initial workmanship suboptimal!
Business response:
Thank you for taking the time to review your experience with us. We take feedback from our customers very seriously and we are always looking for opportunities to improve. We are very sorry to hear that our service was unsatisfactory. We will continue to work on giving more notice for the schedule.
They did a great job and came out earlier than planned. I would recommend them to anyone.
Business response:
Thank you for taking the time to review your experience with us. We take feedback from our customers very seriously and appreciate the positive feedback! Hope to work with you again on another project!
Frequently asked questions about Your Home Improvement Company - Windows & Bath
How is Your Home Improvement Company - Windows & Bath rated?
Your Home Improvement Company - Windows & Bath has a 3.9 star rating with 121 reviews.
When is Your Home Improvement Company - Windows & Bath open?
Your Home Improvement Company - Windows & Bath is closed now. It will open at 5:00 a.m.