This profile has been claimed by the business owner or representative.
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My experience was pleasant and friendly! The young lady that helped me made sure things were explained to where I understood and she was very helpful.
Business response:
Donna, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
My telephone experience with your Zynex Representative was very good! Megan was very pleasant, very knowledgeable and showed genuine concern for me in making sure I understood the product and it's potential usefulness in helping to maintain my RA and Lupus pain. I can't wait to receive. Y Tens Unit! I applaud Megan's professionalism in assisting me when I called. Sincerely, Barbra C. McCullough-Boone
Business response:
Thank you so much for your positive feedback, Barbra . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
You did everything well but not getting much relief out of the stimulation and insurance will not cover it so I need to send it back. Thanks
Business response:
Hello Beverly, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Excellent response and service.
Business response:
Thank you so much for your feedback John! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
You guys did great I like using the zynex medical device.
Business response:
Thank you so much for your positive feedback, Michelle . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Customer service agent was knowledgeable and gave me a timeline of when things would happen.
Pleasant , courtesy and friendly
Business response:
Thank you so much for your feedback Andru! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
All good no problem
Business response:
Thank you so much for your positive feedback, Melba . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Not sure why I was sent ten batteries or so many electrodes. But the machine works great thanks.
Business response:
Thank you so much for your positive feedback, Michael . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Zynex Medical has a 4.8 star rating with 9,760 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.