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Zynex Medical
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The phone call was quick and very pleasant for ordering my unit I received my unit within three days very much satisfied with it all thank u
Business response:
Thank you so much for your positive feedback, Cynthia . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Initial phone contact was very user friendly. When the unit came the manual was overwhelming at first but by rereading it the next day, made it easier to try using. When an associate followed up two days later, answered all my question and walked me through the setting which I was not understanding correct usage until after his instructions. Now, it’s easy to use and works great!
Business response:
Thank you so much for your positive feedback, William . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Nikki provided additional details to use the IFC feature to control my pain. I’ve begun using the NexWave and I’m hopeful
Business response:
Valerie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The lady was very friendly and try help me the best she could it helpful but we fig it out. Thank you for ur help and service
Business response:
Angela, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Excellent, helpful, and pleasant when I called.its like talking to an old friend ! Love this company and the products! This is the company others should strive to be like!!!
Business response:
David, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Ok the representative was very helpful and informed would recommend
Business response:
Millard, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Wonderful costumer service
Business response:
Melissa, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The big thing for me was the person on the phone was very competent and helpful. Answered questions and knew the product well.
Business response:
Montey, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Amazing!! Y'all helped even when my insurance denied my tens unit. Thank you
Business response:
Thank you so much for your positive feedback, Melanie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Frequently asked questions about Zynex Medical
How is Zynex Medical rated?
Zynex Medical has a 4.8 star rating with 9,760 reviews.
When is Zynex Medical open?
Zynex Medical is open now. It will close at 5:00 p.m.