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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Cynthia D.'s profile image
Cynthia D. 
on Birdeye

3 years ago

The phone call was quick and very pleasant for ordering my unit I received my unit within three days very much satisfied with it all thank u 

Business response:

Thank you so much for your positive feedback, Cynthia . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

William M.'s profile image
William M. 
on Birdeye

3 years ago

Initial phone contact was very user friendly. When the unit came the manual was overwhelming at first but by rereading it the next day, made it easier to try using. When an associate followed up two days later, answered all my question and walked me through the setting which I was not understanding correct usage until after his instructions. Now, it’s easy to use and works great! 

Business response:

Thank you so much for your positive feedback, William . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Valerie A.'s profile image
Valerie A. 
on Birdeye

3 years ago

Nikki provided additional details to use the IFC feature to control my pain. I’ve begun using the NexWave and I’m hopeful 

Business response:

Valerie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Angela D.'s profile image
Angela D. 
on Birdeye

3 years ago

The lady was very friendly and try help me the best she could it helpful but we fig it out. Thank you for ur help and service 

Business response:

Angela, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

David H.'s profile image
David H. 
on Birdeye

3 years ago

Excellent, helpful, and pleasant when I called.its like talking to an old friend ! Love this company and the products! This is the company others should strive to be like!!! 

Business response:

David, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Millard E.'s profile image
Millard E. 
on Birdeye

3 years ago

Ok the representative was very helpful and informed would recommend 

Business response:

Millard, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Melissa C.'s profile image
Melissa C. 
on Birdeye

3 years ago

Wonderful costumer service 

Business response:

Melissa, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Montey S.'s profile image
Montey S. 
on Birdeye

3 years ago

The big thing for me was the person on the phone was very competent and helpful. Answered questions and knew the product well. 

Business response:

Montey, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Melanie L.'s profile image
Melanie L. 
on Birdeye

3 years ago

Amazing!! Y'all helped even when my insurance denied my tens unit. Thank you 

Business response:

Thank you so much for your positive feedback, Melanie . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.