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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The representative was very friendly and knowledgeable
Business response:
Treva , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Staff are patient, friendly and helpful.
Business response:
Patrick , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Online request was simple and quick.
Business response:
Thank you so much for your positive feedback, Corinne . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
Very prompt excellent customer service. Very pleasant informative and helpful people
I needed a refill on my machine electrodes and I asked for four. I was told that I would have to pay if the insurance did not cover. Of course I only ordered one because I am financially strapped right now what would’ve been nice is if they could’ve called the insurance to see if they would cover the complete for. So, instead, I had to order one and if the insurance covered that I would again have to order the Remaining three. Now that’s at least 2 to 3 weeks on one electrode. It was my fault for waiting till the last minute... read more
Business response:
Hello Jo Ann , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. We look forward to helping you.
The machine seems to be helping with my pain.
Business response:
Denise , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
The person I talked to was very helpful and nice answered all my questions
Business response:
Melinda , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Excellent service very professional
Business response:
Carmen , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
This company was fast to get in contact with me and fast shipping as well and I will always love my machine I got as well I will always recommend this company to anyone
Business response:
Hannah , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is open now. It will close at 5:00 p.m.