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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent explanation about the device. Also very professional young man that talked to me. Did not try to push me into getting the device. He also let me know that people in the department also used the device and loved it He explained how the insurance would possibly able to help me pay for it. And if not how much it would cost me and they had a payment plan if I could not pay all at once.i really like how he was so kind to me.
Business response:
Thank you so much for your positive feedback, Nora . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
The sales rep that took my order was professional, polite and knowledgeable. Was a pleasure to deal with.
Excellent.
Every time I call Zynex Medical w/questions, need to share info, the representatives for company are truly caring individuals who take pride in helping people, getting the task completed promptly always w/extremely positive attitude & attention!!! “Clients are important to them”
Business response:
Diane , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great experience, good job, Fast ,quick ,answered questions, done !
Business response:
John , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Representative was professional and explained the issue and I believe it was resolved but will be waiting to see if it was resolved fully. Representative did require checking with another department to obtain information.
Prompt, friendly and knowledgeable.
Business response:
Thank you so much for your positive feedback, Jana . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
My was experience was great and customer service was awesome.
Business response:
Thank you so much for your positive feedback, Minola . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
I feel the communication between your staff and myself has been extraordinary! All the steps and processes have been thoroughly and professionally explained. I also love how positive my interactions have been with each call. You can tell the staff is passionate about their jobs and helping people in pain get some relief. Thanks for all you do!
Business response:
Christel , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.