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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I’m sorry I haven’t responded earlier. My father passed from COVID end of December. I did receive the unit and it has been greatly appreciated. I haven’t used it as much as I should because of circumstances, however, it will be used alot more soon.
Business response:
Thank you so much for your positive feedback, Tricia . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
representative wad very help and informative
Business response:
Thank you so much for your kind words, Theresa. We really appreciate you taking the time out to share your experience with us. Cheers, Zynex Medical
Fantastic! Everyone was extremely helpful. It’s much appreciated
Business response:
Harry, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great experience
Business response:
Hi, Edqueenia. Thanks for taking the time to share your positive experience. We truly appreciate it!
My experience with Maria was awesome and I truly appreciate her customer service skills and her mild demeanor and willingness to help where she could. Again, shea to be commended for patience, understanding and commitment to quality services.
Business response:
William, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Explaining how everything works
Business response:
Thank you so much for your positive feedback, Kristen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
I have had the Nex-Wave for almost a year. By now I figured that insurance covered the cost of the unit, since I had not heard from Zynex. I contacted them to inquire about a vehicle plug that currently does not exist, when I was informed that I would have to pay for my unit. Under normal conditions I would return it but the multi function of the Nex-Wave is almost forcing me to keep it. I still may return due to cost. I am currently on Social Security Disability, but trying to return to work as a truck driver.
Listened to all my concerns perfect!
Business response:
Wanda, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great service...awesome staffs...
Business response:
Thank you so much for your kind words, Mona Lisa. We really appreciate you taking the time out to share your experience with us. Cheers, Zynex Medical
Zynex Medical has a 4.8 star rating with 9,760 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.