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8x8

4.8

Technology
Campbell, CA

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.

4.86,447 reviews

Select a rating

Robert T.

on Birdeye

a year ago

Responsive, friendly and effiecient.

Business response:

Hi Robert! Thank you so much for taking the time to leave us a 4 star rating - it's much appreciated!

Lala R.

on Birdeye

a year ago

8x8 is a great VoIP service provider. I love this service. It's really user friendly.

Business response:

Hi Lala! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Teresa G.

on Birdeye

a year ago

when I moved to an office space where phone line connection was not an option - my office mate told me how they use 8x8 instead. I was nervous at first as I had never used a voip based system before. It was easy set up and I love how I can access things remotely from my phone and laptop if desired.

Business response:

Hi Teresa! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!

Jon H.

on Birdeye

a year ago

Just a good system overall

Business response:

Hi Jon! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!

Paul M.

on Birdeye

a year ago

I like the product. It’s very rare that I need support but we know who to go to.

Business response:

Hi Paul! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!

Lawrence S.

on Birdeye

a year ago

Service is reliable. App is easy to use. Generally very favorable.

Business response:

Hi Lawrence! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Marla M.

on Birdeye

a year ago

The service is good. The reporting isn't quite what we are looking for. Sometimes you can't reach support via chat

Business response:

Hi Marla! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. If you have questions or concern please don't hesitate to share your contact details at reviews@8x8.com. Thank you.

Reda Hanna H.

on Birdeye

a year ago

8x8 Technical Support is still extremely slow in responding to tickets, understanding the client request and resolving it on time. This has been the trend since the pandamic and 8x8 management need to work on fixing that. This is a huge gap between presenting a good quality solution and how to maintain it and make it solid. Please work on that!

Business response:

We sincerely apologize for the troubles you've had with the service. If you have a concern please don't hesitate to share your contact details at reviews@8x8.com. Thank you.

Vel N.

on Birdeye

a year ago

The performance and uptime/reliability has been very good with no issues. Service/support when I need it has always been there, and been responsive and helpful in solving any problems I have. Price is competitive.

Business response:

Hi Vel! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!