8x8 - Campbell, CA

Nicole B. 

on Getvoip

a week ago

I was having system issues, and I placed a support ticket. Within five minutes I received a call from a support person and within ten minutes my problem was resolved. He was pleasant and efficient. Not only did my agent inform me on how to correct this issue the next time, he took time to explain the steps to me. 

Gary G. 

on Getvoip

a week ago

Great products and services from 8x8 VoIP with the best sound quality and pricing. Customer service and technical team support are available quickly and always ensures the system runs uninterrupted! The exchange and auto-cue features are exceptional compared to all other expensive services available in the market. We have used 8x8 products for over 12 years and will say they have not let us down even onetime. Pros: Great Product and Services. Cons: None have used 8x8 for last 12 years plus. 

Emily R. 

on Getvoip

a week ago

8x8 is very easy to use and really appreciate the voice message features. Only thing I wish it would do is allow people to create group text messages- right now it's either all company or individual. The cellular app allows employees to walk while on a call, which is beneficial when they need to see what someone may be calling about. Pros: Interface, Stability, Reliability, Ease of use. Cons: Can't do group text. 

Brittany H. 

on Getvoip

a week ago

I recommend using 8x8 for all of your buisness needs. The customer service associates are very helpful and quick to respond with any questions or issues you may be having. They have some nice features to use as well. You can have multiple phone and texting lines and the app on your phone is easy to navigate. 

Nicoleta H. 

on Getvoip

a week ago

Prompt technical support. 8X8 is the right business system for our Practice. We can run reports for each extension to get information on the call volume, answered and unanswered calls. Very reliable service. Calls transfers are easy. Phone quality is really good. 8x8 provided many features, beyond common needs. 

Dat M. 

on Getvoip

a week ago

Positive: I've had the pleasure of interacting with 8x8's customer service team on multiple occasions, and I must say, their dedication to resolving issues is unmatched. When facing technical challenges that even our in-house IT team struggled with, 8x8's support representatives stayed on the line with us until the problem was fully resolved. Their commitment to customer satisfaction truly shines through in these moments, providing reassurance and peace of mind during critical times. Cons: One minor issue we encountered was ... read more

Cynthia M. 

on Getvoip

a week ago

I love the flexibility 8x8 provides. We have the app on our cells so that when we are away from the office we don't miss a single call. Love it! I have used 8x8 in two companies now and have worked great both times. Support is always there and will most likely find a solution to your problem instantly or within a couple of hours. Pros: Extremely easy to use and understand. Cons: None. 

Avery S. 

on Getvoip

a week ago

The best customer service in the industry. The reliability and quality of the mobile and desktop applications leave something to be desired but the hardline works great. I wish there were more synchronization between Google and 8x8, but it;s generally effective. Also a number of popular CRMs integrate well with 8x8. Pros: Excellent support. Cons: Confusing fax service. 

Cameron S. 

on Getvoip

a week ago

As an IT Manager who heavily relies on robust and reliable communication tools, I've been thoroughly impressed with 8x8's services. Their VoIP solutions are not only efficient but also incredibly easy to integrate and manage across our team's diverse tech landscape. The clarity of calls and minimal downtime have significantly improved our team's communication efficacy, which is critical in our fast-paced environment. Furthermore, 8x8's customer support has been responsive and helpful, addressing our queries promptly and effe... read more