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RingCentral - Belmont, CA

4.8

Telecommunications
Belmont, CA

About this business

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more

4.816,326 reviews

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Bradley N.

on Birdeye

a year ago

Staff is always kind and pleasant and follow up to make sure issues are resolved. This is our 3rd year with them.

Business response:

Bradley! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.

Wesley S.

on Birdeye

a year ago

Loved the customer care with RC. Once I submitted a case, someone from IT responded within the next 8 hours. I also emailed my account manager Raul and he did great at responding and helping as well. Thank you RC!!

Business response:

Thanks so much, Wesley! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!

Debbie T.

on Birdeye

a year ago

The passcodes to join our conference call we set up stopped working. The agent was able to create a new conference call and it works.

Business response:

Debbie, we're so glad to hear you've had a great experience! Thanks for sharing your feedback and taking the time. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Susse X.

on Birdeye

a year ago

CSRs are wonderful to talk with. Great service! It just needs to be a little easier to get to them.

Business response:

Thanks for your feedback, Susse ! We love knowing about your experience. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Daniel F.

on Birdeye

a year ago

solved my issue quickly and efficiently.

Business response:

Daniel! We're so glad to hear about your experience. We're focused on making sure we support our customers with care and consideration for their specific set-up and situation. Keep us updated on how we're doing! And if you'd like to share more, please reach out to review@ringcentral.com.

Queenie P.

on Birdeye

a year ago

Accomodating!

Business response:

Thanks so much, Queenie! Your feedback and experience are very important to us. If you're up for it, please reach out at review@ringcentral.com. We'd love to hear more!

Brian F.

on Birdeye

a year ago

Great presentation and walkthrough. All of our questions were answered and it was a very productive conversation. Lisa was great!

Business response:

Brian, we're so glad to hear you've had a great experience! Thanks for sharing your feedback and taking the time. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.

Connie

on Birdeye

a year ago

I am new to the organization I now work for and new to Ring Central. I've been tasked with updating how calls are handled. I was able to get a better understanding of how Ring Central works.

Business response:

Sounds great, Connie. If we can help, please be sure to reach out! Community.Support@RingCentral.com

Montia ..

on Birdeye

a year ago

Aside from the horrible rebot answering machine I had to get passed to talk to an agent, the representative, Mel, that helped me was great! She got my phones working again with trouble shooting and we very kind and patient.

Business response:

Thanks for your feedback, Montia ! We love knowing about your experience. Reach out at review@ringcentral.com - we'd love to continue the conversation and hear more.