RingCentral | Phone System
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RingCentral

4.8
7531 reviews
()
 20 Davis Drive, Belmont, CA 94002

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5on GooglePlay, Apr 26, 2017
Wonderful app that I use as a work number for my customers in a big sales environment. Syncs to my phone smoothly. I would enjoy a schedule text messaging feature to help my follow up system for work. more »
4on iTunes, Apr 24, 2017
Great App...But needs picture-sending upgrade
While I have had the occasional issue, it is overall an amazing service and the cell-app version makes it a lifesaver when your always on the run!r /> That said, with EVERY new upgrade, my colleagues and I anxiously open it, hoping-nay praying-that the ability to send pictures has been added. No long videos I get, but why I pics??? We can now send low texts and even emojis for crying out loud 😹 so why not pictures.
I don't know about other businesses, but for ours, this is a MUST, so we all end up using our cell phones with many clients anyway--which defeats the purpose of the app.
more »
4on iTunes, Apr 24, 2017
Great app for professionals
This is a great app for busy professionals. It's like having a phone within your phone but the best part is you can handoff calls between your landline and cell.
Excellent! more »
4on iTunes, Apr 24, 2017
Great App
Fantastic app with a lot of features. The only reason I don't give it five stars is because of the lack of mms multimedia texting. Only SMS is supported at this time and I am not
sure if someone texting me would even know that their photo of attachment is not being delivered. ...I wish you would offer that in a future release then ALL bases would be covered. In any event this is a fantastic app! It has definitely changed how I run my business! more »
5on iTunes, Apr 24, 2017
Awesome
Works perfectly!
more »
5on GooglePlay, Apr 22, 2017
Excellent sound quality, well impressed. You'll get what you're paying for 😊 Keep up the good work 😉 more »
5on Whichvoip, Apr 21, 2017
Reliable and Cost Effective
Like everyone in business, we have to be mindful of where we spend our money. We started using RingCentral for our faxing service when we started our company. Five ye
ars later, I have no complaints. RingCentral has proven to be cost effective and their service is more reliable than anyone I've used in the past. Though we don't use their VOIP phone services, if the decision-makers in our firm want to change... I know who I'm calling! more »
5on Fitsmallbusiness, Apr 20, 2017
We have been using Ring Central for several years with very satisfactory results.
Service has been very good.
We would recommend Ring Central to anyone who could use this type service.
more »
4on Getvoip, Apr 20, 2017
I don’t send or receive too many faxes, but when I do need to, RingCentral works great. Been a customer for years and never had a problem with their service. Faxes is all I use it for. more »
5on iTunes, Apr 17, 2017
Fantastic App
This app is easy to use. I like all the extra features.
more »
5on iTunes, Apr 17, 2017
Love the app
I love this app and use it daily !
I find it hard to search for names on my iPhone and have to scroll. I wish it was easier !
I still love this app a year later ! I use
it every single day! They did make it better by the "search by name" function improvement more »
5on Google, Apr 14, 2017
more »
3on iTunes, Apr 14, 2017
Decent
Pretty decent app, could work better when your on cell service. Works good on wifi.
Need to be able to change the ring tone. Only 70 year old geezers still have that original ring t
one. more »
4on Capterra, Apr 14, 2017
Easy to use, some improvements needed
Pros: Once in a meeting, very nice to use
Cons: Setting up meetings, getting into a meeting
Overall: Overall good to use. Entering in really lon
g meeting numbers is kind of annoying, as is the cap on number of people able to call in.
Recommendations to other buyers: No
more »
5on iTunes, Apr 14, 2017
In the office, wherever I am!
I love this app! I'm a workaholic and like to be able to work whenever and wherever I want to. With a Ring Central account and this app I have full access to m
y business voice mails and faxes, and I can make a phone call "from the office" wherever I am. What's not to love? more »
5on Whichvoip, Apr 14, 2017
GREAT Service
As a Technical Recruiter (a.k.a.: Head-Hunter) my daily routine consists of using a keyboard that gives me access to the Internet, and a phone (that's also tied to the Interne
t). Without one of these two things, my day is pretty much at a standstill. Not good in the fast-paced world of recruiting. Recently, Chicago was the victim of some pretty severe weather. Thunderstorms and lightning to be exact. Unfortunately, the storms hit something causing the phones to go down. Specifically, my phone. Our business is heavily dependent on contacting employers and candidates via any means possible (excluding carrier pigeon). In other words: I NEED TO BE ON THE PHONE. While contacting RingCentral and explaining my unfortunate demise, I was connected to an Engineer that was not only extremely knowledgeable (technically), but also had a human side too (phenomenal customer service). After several attempts of rebooting and reprogramming, it was deemed that my phone was the unfortunate victim of the electrical storm, and would need to be replaced. The Engineer worked with me in getting the phone replaced (next day air) and instructed me to immediately call once the phone arrived. Even though the phone would come programmed to my specs (IP address, name, number, etc.), and all I needed to do was plug it into a VoIP line, he wanted to make sure everything was working and suggested to call. I received the phone the next day as promised (at no charge for the delivery), and called them. Within a matter of minutes I was back up and running at full speed. I would wholeheartedly recommend partnering with RingCentral, if and when, you're looking for an outstanding company that not only stands behind their products, but also goes above-and-beyond the call of duty to make sure that their customer(s) are completely satisfied. more »
3on Capterra, Apr 14, 2017
It even FAXes!
Comments: We use RC rather than giving our mobile phone number out. The connectivity is spotty and now always reliable, but some of the other features like being able to fax are g
reat! You can take a picture or scan a document and fax it! No Fax machine needed!! more »
3on Capterra, Apr 14, 2017
It even FAXes!
Comments: We use RC rather than giving our mobile phone number out. The connectivity is spotty and now always reliable, but some of the other features like being able to fax are g
reat! You can take a picture or scan a document and fax it! No Fax machine needed!! more »
3on Capterra, Apr 14, 2017
It even FAXes!
Comments: We use RC rather than giving our mobile phone number out. The connectivity is spotty and now always reliable, but some of the other features like being able to fax are g
reat! You can take a picture or scan a document and fax it! No Fax machine needed!! more »
4on Capterra, Apr 14, 2017
Easy to use, some improvements needed
Pros: Once in a meeting, very nice to use
Cons: Setting up meetings, getting into a meeting
Overall: Overall good to use. Entering in really lon
g meeting numbers is kind of annoying, as is the cap on number of people able to call in.
Recommendations to other buyers: No
more »
5on iTunes, Apr 14, 2017
Perfect
Works perfect when I'm on the go making business calls.
more »
4on Capterra, Apr 14, 2017
Easy to use, some improvements needed
Pros: Once in a meeting, very nice to use
Cons: Setting up meetings, getting into a meeting
Overall: Overall good to use. Entering in really lon
g meeting numbers is kind of annoying, as is the cap on number of people able to call in.
Recommendations to other buyers: No
more »
4on Gartner, Apr 11, 2017
Simplify Your Telco in One Easy Step
Working with RingCentral has generally been a good experience. Their platform is relatively easy to implement and appears very stable at this point. Coming f
rom 10 years in the Cisco world, having a single vendor for both the hardware/service of the phone and the telco itself has been both a cost savings and an administrative savings.
Please explain your willingness or hesitation to recommend this product or service.
It's worked pretty well and price/value is consistent with what you would expect.
What one piece of advice would you give other prospective customers?
Plan, plan, and then plan some more. I know that we often use the term in real estate that you should "measure twice and cut once." The same thing applies to a conversion like this. It's more than a move from one phone system to another, it's abotu a phone provider and a phone service, which for some is going to be a monumental change.
What do you like most about the product or service?
It feels new, fresh and cool. Telco is a commodity and dial-tone is simple enough, but when you add some additional services it become snazzy again.
What do you dislike most about the product or service?
Call quality on the mobile platform is data-dependent and seems so suffer from a poor connection more than a cell phone call.
What one thing do you wish the vendor did differently?
It would have been nice to have a better understanding up front what would be required after the documents were signed. Our rollout has been staggered which is quite inconsistent with the way that they're used to doing things and has at times created problems.
If you could start over, what would your organization do differently?
Understanding the company objectives and being able to clarly articulate them to vendors was a big help. In retrospect, we as a company should have been further along with our integration plan before actually signing up and starting the service. Conversion has been smooth so far, but with limited resources and internal changes occurring at the same time, it has sometimes been difficult.
more »
5on G2crowd, Apr 11, 2017
Office Manager
What do you like best?
I like the ease of use both in and out of the office. We love that you can access it from everywhere, our homes, our cell phones(on the app), and at t
he office whether we're at our desks or not!
What do you dislike?
We don't seem to run into any issues with Ring Central, we have more problems with the internet providers.
Recommendations to others considering the product
WE love this software! Everyone in our office loves it, the ease of use is really important to us.
What business problems are you solving? What benefits have you realized?
We are solving being away from the office by having access everywhere
more »
4on iTunes, Apr 11, 2017
Works fine
Works good best when wifi is strong.
more »
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About

Edit
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.

Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.

Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.

We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.

Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.

RingCentral
20 Davis Drive, Belmont, CA 94002
more »

Is this your business?

You can claim this profile as a part of the BirdEye suite. It will instantly provide you with a fully SEO optimized web presence solution and you will be able to update business information such as hours and categories, respond to reviews, share updates with followers, and so much more.

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Review summary

5  6080
4  1148
3  218
2  4
1  1
60 reviews with no rating
4.8
7531 reviews