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1-800-HANSONS
- Windows Installation
- West Valley City, UT
About this business
Location details
3788 W 2270 S Suite E, West Valley City, UT, 84120, United States
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The crew that came out was fast and finished our job in one day. We also appreciate that our questions were answered and that we were supported when there were some little things not finished.
Business response:
Thank you for taking time out of your day to leave us a review Jerry!
I set an appointment time online only to have them call me thirty minutes past the time scheduled and tell me they require a three window minimum (I need two). When I told the woman it doesn't specify this on the website she brushed me off and asked me to reschedule for three windows. I asked her why I would reschedule for three windows when I only need two and why have I been waiting around for some one to come here if the appointment time on their website isn't really an appointment time it is a "suggested appointment time... read more
Business response:
April, our sincere apologies for your experience and for any miscommunications on our end. We appreciate you bringing this to our attention. Management has been notified to review and address.
Reading the reviews wish I had before I gave them 5000.00 half down for a garden window and sliding door. That was in July of 2020. Here we are almost 25 weeks later, no window no door. I see reviews praising Shilo, have his number but he doesnt answer. I'll update this review after 2 things. 1- my attorneys and bank handle theft of services that will be filed or Hansons returns my money with no issues. Clock is done ticking.
Business response:
Darren, I have sent your comments to our management team to review and address. We hope to have the issue resolved for you soon.
We never actually got to get the windows installed. Our salesman seemed really nice but the prices kept jumping all over the place and he quickly became irritated when we asked for multiple options (hey, its thousands of dollars, we want to make sure we're getting what we want). When the install manager came out I lost most confidence it Hansons ability to do anything beyond a simple replacement job. I appreciated his honesty, which is why it isn't a 1 star. We thought we'd still go ahead with replacing the windows (vs e... read more
Price of windows plus installation: $2840. Hansons price $7811. I know, When I cancelled, I had to pay the manufacturing price along with a cancellation fee. We hired someone else to install for 1590 instead of 3961. They also took 3 months too long and never returned our calls.
Frequently asked questions about 1-800-HANSONS
How is 1-800-HANSONS rated?
1-800-HANSONS has a 4.6 star rating with 1,366 reviews.
When is 1-800-HANSONS open?
1-800-HANSONS is open now. It is open 24/7.