1-800-HANSONS

Cindy L. 

on Birdeye

2 years ago

It took several months to get 3 windows installed. When the installers came, the largest window was too small and wasn’t installed , another window panel was cracked when it arrived and was installed, to be replaced. The 3rd window wasn’t even brought to be installed. Months later the installers came again and installed the largest window. The window panel that was to be replaced was the wrong size, so, again I still have a cracked window and the 3rd window was installed. Now the installers need to come back and put the fram... read more

Jami J. 

on Birdeye

2 years ago

Huge mistake. We were very nervous making such a large and expensive purchase. The sales Rep made us feel at ease with this. Turns out we had every reason to be nervous. After months of waiting for the windows they finally came to install them on 11/4/22. I was very concerned with the color because it was way darker than the sample we picked, but they kept installing and told me I had to speak someone else about that because he was just the install manager. Once the windows were in the installers went outside to finish the t... read more

Debra O. 

on Birdeye

2 years ago

He was very informative and helpful. I had all my questions answered and enjoyed his presentation. Thank you. 

Leland S. 

on Birdeye

3 years ago

My initial installation of three bay windows was horrendous. The crew failed to install required flashing, did not install windows at the proper depth, and broke a side window. When asked about these issues they begrudgingly attempted to only fix the depth but then left a mess with foam. After this install, the initial call to see how it went was productive. She listened to what happened and was concerned and said she would not ask for payment until the job was completed to standard. Because of this interaction I decided t... read more

Jose G. 

on Birdeye

3 years ago

I will like to said they need to do better job. 

Jerry B. 

on Birdeye

3 years ago

The crew that came out was fast and finished our job in one day. We also appreciate that our questions were answered and that we were supported when there were some little things not finished. Barbara was very helpful and prompt in returning our calls. We enjoyed the experience. 

Jerry B. 

on Birdeye

3 years ago

The crew that came out was fast and finished our job in one day. We also appreciate that our questions were answered and that we were supported when there were some little things not finished. 

April M. 

on Birdeye

3 years ago

I set an appointment time online only to have them call me thirty minutes past the time scheduled and tell me they require a three window minimum (I need two). When I told the woman it doesn't specify this on the website she brushed me off and asked me to reschedule for three windows. I asked her why I would reschedule for three windows when I only need two and why have I been waiting around for some one to come here if the appointment time on their website isn't really an appointment time it is a "suggested appointment time... read more

Darren G. 

on Birdeye

4 years ago

Reading the reviews wish I had before I gave them 5000.00 half down for a garden window and sliding door. That was in July of 2020. Here we are almost 25 weeks later, no window no door. I see reviews praising Shilo, have his number but he doesnt answer. I'll update this review after 2 things. 1- my attorneys and bank handle theft of services that will be filed or Hansons returns my money with no issues. Clock is done ticking.