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3405 SE Crossroads Dr. #A, Grimes, IA, 50111, United States
Get directionsGreat! We are still waiting on a screen that had a hole in it
I would like to give a review on Chaz Johnson who is my sales rep. I was very impressed with his informative preview on what I needed done and the way in which he delivered it. he made me feel very comfortable and explain things in a manner that I could understand without making me feel stupid since I know nothing about roofs at all. He was very polite and bent over backwards to provide the product that I wanted and needed at an affordable rate. After having a other people give me quotes on my roof and not having a very good... read more
I am disappointed to say the least. I would not use them again or recommend them. One window was poorly removed and repair to siding was caulked like a 3 year old did it. I requested assistance with that repair and got the run around. All I wanted was an answer. Today they said they will not fix it. I wish they would have just left the caulking off and would have called a professional. I would not ever use them again.
Business response:
We are disappointed to hear about the poor window removal and caulking work. Please contact us at (319) 519-4297 to discuss this further.
My experience with Hansons was wonderful The salesman was professional and knowledgable about windows with many years of experience. Friendly and able to handle all my questions and show me a good quality product. I was very impressed. Thank you Hansons for making the purchase a dream com true.
Business response:
We are delighted to hear about your wonderful experience with our professional salesman and quality windows, Rick! Thank you for choosing 1-800-HANSONS.
Roger was very friendly with a helpful attitude. hHs demeanor was professional and answered all my questions. He directed ice in the whole process of ordering the windows and paying for them. He was knowledgable and computer literate. A very accomplished salesman with an active and charming personality. Thank you Roger and thank you Hansons. Rick Miller, Des Moines, Iowa
Business response:
We are delighted to hear about Roger's professional service and helpful attitude. Thank you for choosing 1-800-HANSONS for your windows!
Roger was on time, answered my questions and was patient with us. We don’t make big decisions on the spot. I think he understood this.
Business response:
We are delighted to hear Roger provided patient, timely service and addressed your questions thoroughly. Thank you for sharing your positive experience.
Juan group did a great job installing the window on a partially raining day. Took the time to do it right even with rain delay. Explained the windows and cleaned up after the work was done.
Business response:
Thank you immensely for sharing your experience with us. We appreciate your feedback and are glad to hear that our team did a great job installing the windows, even with the rain delay.
Was very friendly and on time waited for me even tho I my self was running behind
Business response:
Your positive feedback is greatly appreciated, Dominik. Thank you for sharing your experience with us!
Was great I was even running behind and he waited for me to arrive
Business response:
We're delighted to hear you had a great experience with us, Dominik. Thank you immensely for your feedback.
1-800-HANSONS has a 4.5 star rating with 460 reviews.
1-800-HANSONS is open now. It is open 24/7.