This profile has been claimed by the business owner or representative.
1-800-HANSONS
- Windows Installation
- Grimes, IA
About this business
Location details
3405 SE Crossroads Dr. #A, Grimes, IA, 50111, United States
Get directions
Terrible company!!! Issues with windows i got. Its cracked, inside and out outside of the window is different color, not the right size, not the right quality. The frame of the window was supposed to be changed but wasn't. At that time i told the installers to stop as this isn't what we ordered/wanted. Someone was supposed to come the next morning never did. I have been calling everyday for a week multiple times a day and no responses back from anyone. Each time they say that a regional manager is going to call me but no ph... read more
Business response:
Your concerns are noted. We apologize for falling short of your expectations. Your file has been escalated to management. Thank you.
Roger came out got us all signed up and explained everything and he did a great job
Business response:
Your positive experience with Roger is greatly appreciated. Thank you for sharing your feedback!
Roger was great
Business response:
Thank you for sharing your experience.
Lots of help
Business response:
We're happy to help!
I was very satisfied
Business response:
We're delighted to hear that you were very satisfied with our service, Chris. Thank you for sharing your experience.
Bad experience with salesman. Charged more than quoted. My fault not looking at invoice, just signing on electronic tablet. He would not respond to my later questions and basically ignored me, I could not get a legitimate installation time. It was at least 3 weeks late and would have been almost 7 had I not gotten persistently mad. Regional manager did not call back as promised and I had to call the 800 number and get mad to hear from him,
After only 2 months, one of the windows has cracked already!
Business response:
Robert, this has been escalated to our management team to review and address
Oof, where do I start with this disaster of a window install. At this point, I don't know if my windows are ever going to be finished and installed. I ordered in April and due to supply shortages, the expected wait was 4 months and I understood that as we're currently in a hectic time. Everuthing arrived a little early and the window install took place in August. On the install, the technician managed to crack one of the frames. Of course he claimed it was cracked in transport, but I definitely question if he was telling the... read more
Business response:
Ethan, I have escalated your feedback to our management team to review and address.
Jeff did a great job explaining the guarantee and quality of Hansons Windows. The window demonstration was very informative . I feel I’m getting the best window out there.
Business response:
Thanks Marilyn!
Frequently asked questions about 1-800-HANSONS
How is 1-800-HANSONS rated?
1-800-HANSONS has a 4.5 star rating with 460 reviews.
When is 1-800-HANSONS open?
1-800-HANSONS is open now. It is open 24/7.