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1-800-HANSONS
- Windows Installation
- Grimes, IA
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Location details
3405 SE Crossroads Dr. #A, Grimes, IA, 50111, United States
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Windows were put in on second day they had two windows left to put in and to build the roof for my bay window. Contractor came and their was only one person, he seemed disgruntled that he had to come as his helper called in sick. The other members of the crew went to another city to install 3 windows elsewhere. The one that was left to do my windows and roof was upset that he had to build the roof for my bay window. While he was talking with me he said, “yeah I’ve got to build that dumb thing”. The roof to the bay windo... read more
Business response:
Susan, I have escalated your feedback to our management team to review and address.
Refused to provide written warranty, slow to respond, first shingle came off 4 days after installation, did not clean up materials until over two weeks after installation was complete
Business response:
Ruth, our sincere apologies you did not have a positive experience. Your comments have been sent to management to review and address.
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1-800-HANSONS has a 4.5 star rating with 460 reviews.
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