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260 Racetrack St, Auburn, CA, 95603, United States
Get directionsMy husband has been in Rock Creek for five months now. I am so happy he is comfortable and content. The staff is very compassionate and caring. I have visited many times and witnessed patience and kindness from care team. The team is very supportive and helpful to me, the wife as well. I feel so blessed to have found this facility.
Business response:
We are ecstatic to hear your husband is comfortable and content. Your kind words about our compassionate staff mean everything to us.
I really enjoy the people that work at rock creek. Everyone is really personable and willing to answer questions. The atmosphere is light and the staff relationships with patients is truly heart warming. I would definitely recommend my family members to go there 1000%
Business response:
We are grateful for your kind words about our personable staff and heartwarming patient relationships. Your recommendation means everything.
I was a patient there this past January for 6 wks and have to say this place was amazing. The staff was amazing and attentive and very friendly . I've been to several in town and by far this one rocked. A warm hug and thank you to every one of you for making my stay joyful. LOVE Freddie & Pickles
I was at Rock Creek from Aug 28 until Oct 9 recovering from a foot injury and infection. I cannot say enough about the kindness and skill of the nurses , cna's, and Physical Therapy Staff. Everyone was caring and kind Before I came there , I worried about the usual things one worries about when going to a skilled nursing facility. Will it smell like urine ? Will people be parked in front of the nurses stations looking hopeless ? None of these fears came true I was always treated in a kind way. Not like a ch... read more
Business response:
Thank you for your heartfelt review! We're thrilled to hear about your positive experience at Rock Creek and the care you received from our dedicated team. Your kind words regarding the individual staff members truly mean so much, and the comments have been shared with our team. We wish you the very best, please stop by for a visit anytime!
Care quality is excellent. Gabby Lori Amanda and oh no! I forgot the OT person's name. They were all wonderful! Sarah in the business office too!
Business response:
Thanks for sharing your experience Wendy!
I had previously been to three other skilled nursing facilities, so I know how they are. Rock Creek is 100 times better than any of them. The staff is amazing. The administrator, Blake, really cares and goes out of his way to solve problems. The nurses and CNAs are fantastic. The showers were not only clean, the fixtures and the rooms are very nice. Even the bathroom in my room had very nice fixtures. The bed was very comfortable with good controls. They installed new HVAC so the room temperatures were very comfortabl... read more
Business response:
Ye H., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rock Creek Care Center.
ROCK CREEK- Auburn- If you are seeking to put a loved one in for rehab services or long term care, look no further than Rock Cree. They excel at short time rehab along with long term care as an excellent skilled nursing facility, coupled with a second to none physical therapy group who also wear their hearts on their sleeve and truly care for all of their patients for the smallest of details. Their front office staff is headed by very qualified nurses including Casey Haynes- Marketing Director, Mikayla Huntley-Admissions D... read more
Business response:
Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
For two weeks, my dad stayed here after a fall for physical therapy. The building felt worn down, and the vibe inside matched. Across the hall, a patient yelled nonstop. My dad said it made resting hard. Every time the yelling happened, my son would tell me about it. Most of the time, my son interpreted. Staff wore masks, which made lipreading tough. I can read lips but prefer to type if ASL isn't an option. No one offered that. My dad signs lazy, always waves things off like it's fine, so my son had to help more than he sh... read more
My grandpa had to spend 2 weeks here after a lengthy hospital stay, and he LOVED it. The staff is so personable, and the place is very clean. They have menus for food options which was important to him. The physical therapy team was awesome and did wonders on him in two weeks. This place is a lot better than some of the other options the hospital case workers try to give you. But we will definitely request Rock Creek if he needs more rehab in the future.
Rock Creek Care Center has a 4.1 star rating with 134 reviews.
Rock Creek Care Center is open now. It is open 24/7.